Learning and Development Lead

We're looking for a Learning and Development Lead to support our customer-facing teams during a dynamic, enterprise-wide ERP implementation. The expert in this role will collaborate with program partners and leaders across the company to identify training needs, develop relevant and engaging training strategies, and equip employees with the knowledge and skills necessary for success.

Assess training needs of affected stakeholders and evaluate vendor-provided training for relevance to Marvin.
• Evolve the EPT training strategy based on assessment findings.
• Collaborate with Change Managers and business leaders to identify training needs by role and create associated learning maps.
• Develop training strategies to support mindset and behavior changes for customer-facing teams.
• Oversee the development and execution of training by L&D resources.
• Apply human-centered design principles to develop L&D systems and programs, ensuring a positive employee and stakeholder experience.
• Design, develop, and implement training for EPT, including content development (documentation, eLearning, videos) and instructor-led training (ILT) facilitation.
• Maintain a catalog of new and existing EPT content, ensuring updates align with system changes and enhancements.
• Manage the EPT training calendar.
• Coordinate training logistics, including tracking completion, monitoring assignments, following up with participants, and arranging travel.
• Partner with the LMS Team to administer, monitor, and report on EPT training completion.
• Establish key performance indicators (KPIs) to measure the effectiveness of training strategies, monitor progress, gather feedback, analyze data, and implement improvements.

• Manage complex problems with ease, identify root causes, and propose solutions.
• Thrive in engaging and influencing people.
• Communicate effectively with stakeholders at all levels (senior, director, manager), types (technical, non-technical), and group sizes (1:1, small/medium/large groups) both in-person and virtually.
• Set and drive training strategies independently with minimal supervision and take ownership of projects end-to-end.
• Excel in verbal, written, and presentation communication.
• Focus on multiple training deliverables simultaneously while staying on track and delivering on time.
• Collaborate effectively as a team player.

Required:

• 7+ years of experience leading and delivering all aspects of the ADDIE, or comparable, training development model.
• BA in Adult Education, Psychology, Human Resources, Instructional Design, or a related field.
• Proven track record of leading through influence and building strong relationships.
• Experience leading and supporting training for complex ERP implementations.

Preferred:

• Experience working with translations and delivering training in a bilingual environment.
• Experience in a manufacturing environment.
• A portfolio or examples of training developed for large-scale training efforts.

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first.

We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing - recognizing everyone's contribution to Marvin's success
• Giving at Marvin - participate in organized volunteer opportunities
• Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.