Corporate Communications Manager - Issues, Crisis, External Affairs

Corewell Health
United States, Michigan, Grand Rapids
Jul 01, 2025
Job Summary When it comes to crisis, financial and government communications and issues management, you are a pro with a track record for success. You are comfortable working with senior executives, the media and front-line team members. You are a confident, compassionate leader who balances detail and guidance while allowing a competent team to flex their skills and autonomy. You can work independently and as part of a larger team to craft communication plans, PR recommendations, media statements, internal messages and more. You understand the need for patient and situational privacy. Trust is required - in you and from you. The pace is fast; there's rarely a dull day with 21 hospitals, hundreds of medical offices and 65,000 team members across Michigan. You'll work with an accomplished team, and you'll have the opportunity to help improve the health of our community. Essential Functions Develops internal and external communications in collaboration with Corewell Health leaders, executives and key internal clients. (Expert Level) Assists director in managing corporate reputation issues. Develops positioning statements and media strategies related to issues management. (Expert Level) Leads with a calming demeanor, especially in high pressure situations. Maintains a high-level of confidentiality. Leads a statewide team of experienced communications experts. Develops relationships with local, regional and national media. Helps guide internal and external communications during issues, disasters or crises in collaboration with the director. (Expert Level) Works collaboratively with many other system departments such as legal, government affairs, human resources, patient relations, finance, etc. Works collaboratively with other members of the System Communications & Marketing team to achieve system goals and objectives. (Expert Level) Qualifications Required Bachelor's Degree Journalism, English, Communications, Public Relations or equivalent combination of education and experience. 10 years of relevant related experience, including 5 years experience in media relations and 3 years in leadership OR sustained performance in consultant level role internally that exceeds performance Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 10 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 10 lbs Pulling Force > 5 lbs: Seldom up to 10 lbs Sitting: Frequently Standing: Occasionally Walking: Occasionally Forward Bend - Standing: Seldom Forward Bend - Sitting: Occasionally Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Occasionally Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs: Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Beaumont Service Center - 26901 Beaumont Blvd Department Name Corporate Communications Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. to 5 p.m. Days Worked Monday to Friday Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.