New

Sales Support II, Retail Sales Support in Training

World Kinect Corporation
United States, North Carolina, Selma
Jul 02, 2025
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Sales Support Specialist - Retail & Brand Execution Location: Raleigh, NC Full-Time \| Field-Based \| Travel Required Are you a natural relationship builder with a passion for retail excellence and brand development? Join our team as a Sales Support Specialist, where you'll wear many hats-sales expert, brand ambassador, strategic advisor, and retail coach. In this role, you'll work directly with our branded retail partners to elevate their in-store execution, drive promotional success, and ensure every location reflects the strength of our brand. You'll be the go-to resource for helping retailers grow their business, improve operations, and deliver an exceptional customer experience. What You'll Do Retail Coaching & Support: Train and support retailers on best practices in retail execution, merchandising, and brand compliance. Brand Image Champion: Ensure all branded locations meet or exceed image standards through regular evaluations and proactive support. Strategic Planning: Develop tailored action plans to help retailers improve store-level performance and customer engagement. Marketing Program Activation: Encourage adoption of promotional programs, loyalty initiatives, and credit card offerings to boost sales. Operational Improvement: Guide retailers in enhancing their operations, preparing for future growth, and becoming more customer-focused. Performance Monitoring: Track and report on image evaluation scores, promotional execution, and compliance metrics. Facility Assessments: Conduct semi-annual site visits to ensure regulatory compliance and operational readiness. Cross-Functional Collaboration: Work with internal teams and suppliers to implement business plans and promotional strategies. What Success Looks Like Improved branded image scores across assigned locations Increased retailer participation in marketing and promotional programs Enhanced customer experience and store-level execution Timely completion of facility assessments and compliance checks Strong relationships with retailers and internal stakeholders What You Bring Experience: 1-3 years in sales or customer-facing roles; retail or energy industry experience a plus Education: Bachelor's degree preferred (recent grads welcome!) Skills: Strong communication, time management, and multitasking abilities Mindset: Results-driven, collaborative, and adaptable to different personalities and environments Tech Savvy: Comfortable using digital tools and reporting systems Travel: Willingness to travel frequently within a 50-mile radius of your assigned market Why Join Us? This is more than a support role-it's a chance to shape the customer experience, strengthen our brand presence, and help independent retailers thrive. If you're passionate about retail, energized by fieldwork, and ready to make a real impact, we want to hear from you. #WKC World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.