Overview
Responsible for the timely and accurate processing of residential mortgage and consumer loan applications in conformance with established bank policies, objectives and regulatory requirements. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers.
Responsibilities
- Processes residential mortgage and consumer loan applications. Receives and opens applications. Prepares and delivers required disclosures within established timeframes. Orders various supporting documents such as appraisals, credit reports, flood certifications and title rundowns, and tracks the timely receipt thereof.
- Manages assigned pipeline to assure that commitment, rate lock and closing dates are met on purchase transactions, and established target dates for refinance transactions.
- Is the primary point of contact for applications after submission. Collects required fees and documentation. Keeps tracking screens and file notes up-to-date, and all parties (originator, underwriter, closer and/or attorney) informed as to the disposition of the request.
- Documents income, asset, credit and collateral documentation for compliance with bank and investor guidelines prior to submission to DU, LP or the assigned underwriter, notifying the customer, underwriter and/or originator of any deficiencies as appropriate.
- Generates required documentation such as commitment letters, attorney instructions, compliance disclosures and consumer loan closing documents.
- Assists with the closing of residential mortgage and consumer loan applications as may be required.
- Prepares and runs periodic reports.
- Performs a variety of general ledger activities (e.g. posting fees, balancing accounts, etc.).
- Responsible for the integrity of the data input into the loan origination system for all assigned loans, including HMDA data.
- Assists in the training of less experienced staff members.
- Performs all duties in accordance with bank policies, including the Information Security Policies and Procedures, as well as state and federal regulatory compliance guidelines. Attends and/or completes relevant courses and seminars.
- Responsible for maintaining compliance of assigned pipeline with applicable lending regulations, including but not limited to TRID, HMDA, Reg B, and Fair lending.
- Generates referrals for origination staff; assists in referral source development and provide referrals to other departments of the bank.
- Performs related and unrelated duties as may be required.
Requirements
Education
- High School Diploma or equivalent is required
Work Experience
- 1-2 years loan processing or related experience is required
Knowledge, Skills, and Abilities
- Good word processing and PC skills.
- Must be detail oriented.
- Demonstrated organizational, customer service and communications skills.
- Must possess at least intermediate technology skills, including knowledge of word processing, database and spreadsheet applications.
EEO Statement
Middlesex Savings Bank is an EO/AA Employer: Min/Fem/Vet/Disabled
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