Assistant Director - Homelessness and Supportive Services Division

Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

The Assistant Director of the Homelessness and Supportive Services Division manages all aspects of Maricopa County's Human Services Department's Community Action, Homelessness, Senior and Adult Services, and other crisis-related programs and projects. This position works closely with County executives, other government agencies, and nonprofit partners within the region to reduce housing insecurity within Maricopa County.

About Us

The Maricopa County Human Services Department (HSD) builds resiliency in the community and promotes the well-being of County residents experiencing adversity through a variety of programs and services to help people and families thrive. These opportunities include early childhood education, housing, homeownership, independent living services for seniors and adults with disabilities, career development for job seekers with barriers to employment, crisis rental and utility assistance, and support for people experiencing homelessness. HSD is committed to delivering innovative and comprehensive services in a collaborative approach that preserves dignity, promotes respect, and facilitates social and economic mobility

In 2025, the Human Services Department was the proud recipient of 23 Achievement Awards from the National Association of Counties (NACo), highlighting the Department's commitment to providing support for low-income and at-risk communities. Maricopa County Human Services was honored for a wide variety of programs showcasing their valuable work, including Regional Solutions to Homeless in Rural and Underserved Communities, Pathway to Rapid Reemployment, Tonopah Fire Station Improvements, Refugee Relocation Assistance Program, Early Education Division's EVIT Expanded Partnership, and several other initiatives.

Join our team and unlock your potential!

Proud To Offer

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including healthcare premium discounts
• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
• Learn more at Work With Us | Maricopa County, AZ

We Require

• Five years of professional experience in program administration and implementation, fiscal management, and grants management, three years of which must include supervisory and/or managerial experience managing large programs
• Bachelor's degree in Public Administration, Business Administration, or another related field
• A combination of post-secondary education and/orjob-related experience may substitute for theminimum qualifications on a year-for-year basis

Other Requirements

• Must currently possess or can obtain a valid Arizona driver's license at the time of hire
• Must possess or could obtain and maintain a Level 1 Arizona Department of Public Safety Fingerprint Clearance Card

We Also Value

• Master's degree in Public Administration, Business Administration, or another related field
• Experience with strategies to mobilize people, communities, and resources and to prioritize meaningful responses to community concerns regarding homelessness and supportive services.
• Knowledge of national, regional, and local trends in using evidence-based practices and data-driven outcome measures as they apply to homelessness, community action programming, homeless outreach/encampments, and senior and adult supportive services.

Job Contributions

• Provides strategic, administrative, and programmatic direction and oversight for the Homelessness and Supportive Services Division (HSSD), including planning, implementation, grant reporting, staff supervision, budget and financial management, and compliance and strong performance of all grant programs and services
• Manages the planning, implementation, reporting, and successful delivery of the Community Action Program (CAP) and other crisis assistance programs (e.g., homelessness prevention, rent and utility assistance)
• Effectively develops, executes, and monitors contracts with local Community Action Agencies, Area Agency on Aging, and other grant programs to ensure services are delivered efficiently and in compliance with state and federal regulations
• Leads a coordinated case management system delivered by case managers and case aids to older Arizonans and adults with disabilities referred by the Area Agency on Aging through data-driven and client-focused service delivery methods
• Provides guidance/technical assistance and policy development for senior and adult programs, Community Action Programs, and homelessness-related activities within Maricopa County
• Utilizes data and community input to ensure the delivery of effective, high-quality program services throughout the service delivery area
• Leads change management, project management, business processes, quality improvement, and policies that align with and support an innovative, integrated, client-centered, outcome-focused culture
• Works cross-divisionally to ensure comprehensive service delivery for communities and clients, including co-enrollment with other department programs
• Interfaces, develops, and maintains effective relationships with elected and appointed officials of local, state, and federal governmental jurisdictions and CEOs of service providers to identify goals and objectives.
• Performs a full range of supervisory responsibilities over assigned staff, including but not limited to establishing workload standards, determining work priorities, performance management, coaching staff, and hiring of new staff

Working Conditions

Work is routinely performed in an office environment, which may require long periods of sitting, reading, and typing. Requires travel to program sites throughout Maricopa County and, on occasion, out-of-state for relevant conferences and training. The position requires travel to and from various county, client, and contractor locations during a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business.

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!