SR LEAD PRODUCT MANAGER

Reports to the Director of Product Management for Security Services and collaborates with Engineering and Operations to ensure that growth-driving features and capabilities are prioritized for development and aligned with the cross-platform Lumen digital experience. Owns the key positioning statements, value proposition, and profitable business model for each assigned service. Develops distribution strategy in a collaborative model with Lumen Sales & Marketing. Ensures coordination with the overall Product Management organization.

Responsible for defining the strategy, developing and executing the product roadmap, ensuring financial discipline, and developing detailed market requirements based on Security challenges which can be addressed at scale through Lumen's fabric interconnect platform. Owns the product lifecycle for all assigned offerings in the Security Services portfolio, across growth, nurture and harvest phases.

Requires advanced technical/industry knowledge and understanding of the buying personas. Position is both deep in content and broad in scope. An entrepreneurial product leader responsible for defining, developing and leading how we deliver services to our customers.

Focused on the customer experience with an ability to understand and translate market opportunities and customer needs into product requirements and product value messaging. Ability to translate service capabilities into digital models, envisioning products as packaged business capabilities to be delivered in an automated "as-a-Service" model. Expert in communicating our product capabilities to both internal and external audiences via written and verbal presentations.

This role provides opportunity to make an immediate impact on both our short-term deliverables and long-term strategic goals. Requires leading a team of matrixed organizations responsible for the development and lifecycle management of a complex product ecosystem that includes IT systems, networks, and 3^rdparty vendors and partners.

• Contributes to the $200M Security Services business by leading major product programs which drive revenue growth and customer engagement for assigned product lines.
• Leads and manages each assigned Security Services product to high performance; sets goals, delegates work, holds owners of actions accountable, makes critical business decisions.

• Strong understanding for different customer segments, to which distribution strategy must be aligned - to include contracting standards, competitive landscape, market dynamics, points of differentiation, value proposition, and quote-to-cash processes.
• Understands and actively manages all the levers that impact financials including funnel, usage, opex, netex, capex, credits, pricing, churn, and company accounting practices - act as the general-manager of the assigned Security Services offerings.
• Has a broad understanding of the technologies associated with information technology and network infrastructure including optical, switching, routing, peering, voice communications and data-center applications.
• Leads the development of new products and product features by understanding the market, and leading a team to create the right mix of Security Services offers to drive profitable growth.
• Prepares and delivers executive level presentations that include Security Services performance and portfolio development asks grounded in financial justification and business cases.
• Monitors metrics for the business imperatives under management and champions development, organizational, and process improvements. Ensure course correction measures are in place when needed.
• Works with open-mindedness and curiosity, aligned to the core "Lumen8" cultural behaviors: teamwork, trust, transparency, clarity, courage, customer obsession and growth mindset.

Experience

• Bachelor's Degree and 4+ years of experience working as a Product Manager supporting Security Services including SDWAN, SASE, and cross-cloud services that are delivered from within a carrier-grade network.
• Business Acumen: Must have an intermediate understanding of company financial measures and financial modeling, reading and managing P&Ls.
• Strong organizational skills.
• Proactive and self-motivated - ability to drive projects and assignments.
• Excellent written and visual communication skills.
• Negotiation skills and experience managing third-party vendor negotiations/relationships.
• Ability to lead digital transformation of a business line.
• "Ambidextrous" product manager capable of balancing near-term necessities with long-term vision.
• Problem Solving: Advanced analytical skills. Must be able to work through complex issues with a methodical approach. Must be able to understand and distill data into actionable items.
• Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented.
• Ability to distill broad concepts and business strategies into structured product management/marketing plans.
• Technical aptitude to understand product dynamics and recommend product enhancements.
• Record of success and top-tier achievement in prior work and education experiences.
• Travel: Ability to travel as needed (Approx. 10%)

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

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