Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Field Service Organization (FSO) is responsible for supporting the upgrade, implementation and maintenance of highly technical Communications Systems at customer locations throughout the West Region (T8).
Job tasks include but are not limited to: Subscriber mobile installation, System Upgrades, Deployment, Optimization, and repair of Infrastructure, Public Safety Loggers, Subscribers, Computers, Servers and Network Equipment.
Our Department works closely with Customers, System Managers, Engineers, Sales Team, Project Managers, System Technologists and Service Partners to accomplish the assigned tasks. This posting is based in the Greater Los Angeles Area, but covers throughout the entire state of California and parts of Nevada and Arizona.
Job Description
- Perform removal and installation of Fixed Network Equipment (FNE) and mobile communications equipment and associated cabling in customer locations/vehicles utilizing best practices and per R56 Standards and Guidelines.
- Perform simple troubleshooting and repair existing equipment installations as required.
- Perform removal and installation of 12-volt electronic equipment such as Emergency Lights and Controllers, Sirens, Mobile Computer and Docking stations, Radio Chargers, Mobile Video recording equipment, GPS equipment, equipment consoles, safety cages, etc.
- Complete pre- and post-installation checklists to document and ensure operation of the vehicle's existing accessories, lights and other components.
- Document the physical condition of the vehicle before and after work is completed.
- Document customer information, details of work performed, hours worked, parts used, specific instruction from the customer, etc.
- Responsible for accurate reporting in time tracking systems each week before the day/time determined by the manager.
- Responsible for proper care and maintenance of all assigned company assets.
- Responsible for calibration of assigned test equipment and keeping the test equipment database up to date.
- Responsible for processing all expense reports within the Motorola Solutions HR Guidelines.
Candidate Qualifications:
- Within six months of hire, must possess CET Associate certification.
- Within six months of hire, must achieve appropriate technical certifications for their role. Appropriate Certification for aninstallerwould be the ETA Mobile Communications and/or ElectronicsInstallersCertification or the Emergency Vehicle Technician.
- Must possess R56InstallerCertification within 1 year of hire.
- Training and experience in the configuration, testing, and optimization of current Motorola two-way radio subscriber equipment.
- Associates degree, or technical school certification, or military training in a related field preferred.
- Candidates located in Southern California are preferred
- Availability to be on-call 24/7 365 day basis, wiling to work overtime, weekends, holidays, and varying schedules may sometimes be required.
- Travel estimation25-50%
- Must possess a valid driver's license and have a clean driving record.
- Must be able to pass a background check.
- Must be able to obtain background clearance as required by government customers.
Additional Qualifications:
- Must have an understanding and trained in basic electronics and electrical theory.
- Must have a good understanding of vehicle assembly, as well as vehicle electrical and mechanical systems.
- Skilled in the use of basic electronic test equipment such as DVMs, watt meters (power meters), communications systems analyzers, etc.
- Skilled in the use of hand and power tools associated with mobile and FNE equipment installation.
- Able to use a computer and familiar with common computer programs such as Microsoft Word, Microsoft Excel, and internet browsers.
- Self motivated and able to quickly learn new system types and technologies as they are introduced.
- Able to work as a member of a team which includes individuals with diverse backgrounds and experiences.
- Good verbal and written communications skills.
- Skilled in the use of product specific tools and software in order to perform basic configuration and testing, both pre- and post-installation, as needed.
- Basic understanding of communications systems functionality and technology associated with the customer system(s).
Location/Territory:
- Due to schedule, travel and obligations to be on-site at the customer location, candidates should be located in Southern California, US
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Target Base Salary Range: $80,000 - $100,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-CC1
Basic Requirements
- 5+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
- Must be able to obtain background clearance as required by government customers.
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
Our U.S.Benefitsinclude:
- Incentive Bonus Plans
- Medical, Dental, Visionbenefits
- 401K
- 10 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!
EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.
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