New 
MarTech & AI Governance Director
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 03, 2025 | |
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OverviewTheMarTech & AI Governance Directorwill lead the strategic and operational governance functions across the MarTech and AI portfolio. This role is responsible for architecting and operationalizing governance frameworks that span Responsible AI (RAI), Web Compliance, Platform Access, and AI Transformation. The ideal candidate will bring a blend of technical fluency, policy acumen, and change leadership to drive scalable, compliance, and business-aligned governance practices. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesGovernance Architecture & Strategy: Design and implement governance models that align with enterprise standards and business goals across MarTech and AI platforms, including Adobe Access Management, market unit of production (MUP) processes, and financial recovery initiatives.Responsible AI Leadership: Serve as the division lead for RAI governance, implementing the Responsible AI Standard (RAIS), managing sensitive use processes, and ensuring audit readiness and compliance.Web & Platform Compliance: Oversee web compliance and platform access governance, ensuring adherence to internal policies, accessibility standards, and regulatory requirements.AI Transformation & Change Management: Lead change management efforts to embed AI governance into business processes, partnering with the GenAI center of excellence and platform teams to drive adoption and accountability.Cross-Functional Collaboration: Partner with Legal, Privacy, Engineering, and Product teams to ensure governance frameworks are actionable, measurable, and embedded in day-to-day operations.Team Leadership: Manage a team of architects and governance leads across RAI, Web Compliance, and AI Transformation, fostering a culture of accountability, innovation, and continuous improvement.Identify key stakeholders to support governance and ensure their teams are following the processes designed in the governance model. Establish and track key performance indicators (KPIs) and dashboards for RAI risk, compliance, platform access, data quality and remediation metricsMaintain and update governance policies to reflect emerging regulations and enterprise prioritiesDefine and manage a governance practice budget, team roadmap, tools, and vendor contractsEmbody our Culture and Values | |