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Sr. Commissions Business Systems Specialist (Hybrid)

American Family Insurance Agency Staff
paid time off, paid holidays, 401(k)
United States, Massachusetts, Boston
Jul 03, 2025

Position Compensation Range:

$86,000.00 - $142,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

The Sr. Commissions Business Systems Specialist will develop and modify procedures to solve complex Agent commission problems. This includes analysis of business and user needs, documentation of requirements, and system implementation and testing. You will report to the Senior Manager, Agent Compensation

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

Primary Accountabilities

  • You will leverage line of business and business system expertise including business rule and process knowledge for complex business application systems projects.
  • You will work closely with technology area to identify opportunities and share the business vision and strategy.
  • You will lead ideation, conceptualization, prioritization, and initiation for future system use and enhancements.
  • You will work with our technology area to clarify business requirements where needed and assist in the development of the test strategy and plan for large and complex projects.
  • You will research complex system issues and coordinate resolution.
  • You will research and evaluate business system application developments and technologies within the insurance industry and business markets that are relevant to the business and future business strategy.

Specialized Knowledge & Skills Requirements

  • Demonstrated experience with user acceptance system testing
  • Demonstrated proficiency with Python.
  • Demonstrated proficiency with SQL.
  • Demonstrated advanced proficiency with business intelligence and collaboration software.
  • Strong written and verbal communication skills.
  • Strong organization and multi-tasking skills; able to manage self and projects.
  • Strong intellectual curiosity and drive for continuous improvement; track record of demonstrating initiative and learning on the fly; tech-savvy.
  • Demonstrated experience providing customer-driven solutions, support, and service.
  • Demonstrated experience leading and successfully delivering technical process automation projects.

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Additional Information
  • Offer to selected candidate will be made contingent on the results of applicable background checks

  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

  • Sponsorship will not be considered for this position unless specified in the posting

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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