Lead the Legacy at Embassy Suites Rockford as our General Manager!
Embassy Suites by Hilton Rockford Riverfront is seeking a dynamic and experienced General Manager to lead our full-service hotel and conference center located in the heart of downtown Rockford.
Set along the Rock River, our all-suite property offers more than just a place to stay-it's a destination. Guests enjoy two full-service restaurants, a seasonal rooftop bar, gaming room, indoor pool, and spacious suites, all within walking distance of downtown shops and attractions. With 160 guest rooms, 12 meeting rooms, 14,000 square feet of event space, and an additional 20,000-square-foot conference center, we host everything from weekend getaways to major corporate events.
In this role, you'll oversee daily hotel operations, food and beverage service, sales strategy, conference center logistics, and financial performance-leading with a hands-on, people-focused approach. We're looking for a leader who thrives in a fast-paced environment, inspires their team, and takes pride in creating exceptional guest experiences.
Key Responsibilities:
- Lead and direct all hotel departments, ensuring exceptional guest satisfaction and team performance
- Drive revenue growth across rooms, food & beverage, and event spaces, optimizing KPIs such as ADR, RevPAR, and GOP
- Oversee food & beverage operations, including two restaurants, catering, room service, and bar programs
- Manage conference center operations, including logistics for meetings, weddings, and large-scale events
- Collaborate with the sales team to attract group and corporate business
- Monitor financial performance, review P&L statements, and align operations with budgetary goals
- Lead the budgeting process and capital planning for the hotel and conference center
- Maintain strong community relationships and serve as the hotel's public-facing representative
- Coach, mentor, and support departmental leaders and hotel staff, fostering a culture of engagement and accountability
- Uphold brand standards and ensure safety, cleanliness, and compliance across the property
What We're Looking For:
- 5+ years of hotel management experience, including food & beverage and large-scale event oversight
- Strong leadership and communication skills
- Ability to manage budgets, drive revenue, and lead with strategy and service
- Bachelor's degree or equivalent experience
- Availability for weekends and holidays as needed
What We Offer:
We believe in rewarding great leadership with great benefits. As General Manager, you'll receive a competitive salary starting at $97,000 to $119,900, based on experience and qualifications. You'll also enjoy a comprehensive benefits package designed to support you in and out of the workplace:
- Medical, dental, and vision insurance to keep you and your family healthy
- Paid parental leave and short- and long-term disability coverage for peace of mind when it matters most
- 18 days of paid time off plus 10.5 paid holidays to relax and recharge
- A 401(k) with up to a 6% employer match to support your financial future
- Pet insurance-because we know furry family members matter too
- Growth opportunities with a company that values innovation, inclusivity, and hospitality excellence
If you're ready to lead a standout Hilton-branded property and take the next step in your hospitality career, we'd love to meet you. Join a team that values innovation, collaboration, and service-where your leadership truly makes a difference.
Apply today to help shape what's next at Embassy Suites Rockford.
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Gorman & Company
vision insurance, parental leave, paid time off, paid holidays, 401(k)
Jul 03, 2025