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Shelter Supervisor

The Salvation Army USA Central Territory
United States, Wisconsin, La Crosse
Jul 09, 2025

Wherever there is a need in La Crosse County you'll find The Salvation Army. We not only strive to help our community with shelter and food, but to also empower our youth as well. The Salvation Army strives to meet our residents where they are at and to help them in their journey. With everyone who passes through our doors we welcome with arms. We want to be a place that our residents can call home until they are ready for their next steps in life. If you want to help make a difference by serving your community and helping those in need, apply now!

The Shelter Supervisor is responsible for the day to day operation of the La Crosse Homeless Housing programs.

About the role:



  • Supervises the day to day operations of the shelter including Shelter Advocates, as well as Intakes/Discharges.
  • Recommends candidates for hire; develops and maintains a competent, highly motivated staff to ensure the fulfillment of the Mission Statement.
  • Maintains adequate staff coverage for shelter operations.
  • Supports and directs programs to meet the needs of the shelter residents with regard to resolving homelessness and securing housing.
  • Establishes and maintains working relationships with other social service, community and government agencies.
  • Develops and maintains program documentation for Territorial evaluations.
  • Serves as an active member of the local and State Continuum of Care.
  • Reviews, revises and develops policies & procedures relating to the Shelter programs.
  • Provides supporting information for grant applications, and prepares and submits required reports.
  • Ensures shelter programs operate in compliance with grants and contracts.
  • Coordinates regularly scheduled staff meetings with shelter staff for the purpose of program coordination and determining in-service training needs.


Education: Bachelor's in human services field.

Experience: 3-4 years related experience in a social service agency; management experience preferred.



  • Or any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.


Certifications: Valid Wisconsin Driver's license with clearance to drive from The Salvation Army's insurance carrier preferred.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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