Care Coordinator for our Health Lane Location

Care Coordinator

Access Services

General Summary: Care Coordinator provides care coordination in consultation with the medical and social service providers, to complete screenings, case management and resource coordination, seeking to understand and/or alleviate mental health and/or substance use distress and barriers to accessing needed supports. The coordinator carries a caseload that enables consistently meeting CCBHC program requirements, collaborates with other Thrive providers and community providers as well as outside agencies; adheres to agency, state, federal, and licensing board guidelines regarding ethical practices, billing, and documentation.

Essential Responsibilities:

• Coordinates internal and external referrals.
• Utilizes aspects of the SBIRT model (Screening, Brief Intervention, and Referral to Treatment), that includes referrals to treatment between Thrive and other community partners.
• Assists individuals and families with identifying and prioritizing goals
• With individuals, formulates time-limited care coordination plans that target clearly identified care coordination goals with a means of measuring success and program completion.
• Provides care coordination and resource connection
• Establishes relationships with community team, other providers, partnering community agencies, and identified support systems for clients, collaborating as indicated for clinical reasons.
• Advocate and provide linkages with community resources to address barriers to treatment.
• Completes periodic reports for the agency and state as assigned.
• Complete billing forms, logs, data collection forms, progress notes and other clinical documentation in accordance with Thrivestandards.

Additional Responsibilities:

• Attend all agency/department required training and meetings within the prescribed period.
• Attend all Safety Training programs and be able to describe his/her responsibilities related to the general safety, department safety, and specific job-related hazards and responsibilities.
• Demonstrate respect and regard for the dignity of all clients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
• Embrace Thrive's Diversity, Equity and Inclusion Mission Statement and Definitions.
• Present a neat appearance in proper attire and identification as required by the position, department and agency policies and procedures.
• Work the hours and/or shifts assigned, and begin and end on time.
• Carry and enliven a positive Thrive image consistent with Thrive's Guiding Principles and professional code of ethics.
• Function, as member of a team, i.e., be a "Team Player"

Education, Experience and Competencies:

• Bachelor's degree in Psychology, Social Work, or Human Services related field.
• Minimum of one-year work experience in the behavioral health field or related social service field, preferred.
• Excellent service coordination skills and able to build team support.

Certifications, Licenses Requirements:

• Valid driver's license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.

EEO/VET/LGBTQ+ Employer