Customer Service Representative - Lee Health Endoscopy Center - Cleveland Avenue

Location:Lee Health Endoscopy Center -2565 Cleveland AveFort Myers FL 33901

Department: Surgery Center

Work Type: Full Time

Shift: Shift 1/6:00:00 AM to 2:30:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Experienced (preferred) Customer Service Representative (CSR) Endoscopy Center
Location: 2565 Cleveland Ave, Fort Myers, FL 33901
Schedule: MondayFriday, 6:00 AM 2:30 PM

Lee Health is excited to announce the opening of our brand-new Endoscopy Center and were seeking a dedicated and experienced Customer Service Representative (CSR) to join our evolving team!

Why Join Us?

• Enjoy an excellent work/life balance with no nights or weekends.

• Be part of an innovative and supportive healthcare team from the ground up.

• Play a key role in creating a welcoming and efficient patient experience.

Preferred Qualifications:

• Prior experience as a CSR in a healthcare or outpatient setting.

• Strong communication and organizational skills.

• A positive, team-oriented attitude.

How to Apply:
If you're ready to be part of something new and meaningful at Lee Health, wed love to hear from you!
Please apply today and include your most up-to-date resume with employment dates for consideration.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers