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Director of Outpatient Services

Universal Health Services
paid time off, 401(k)
United States, Kentucky, Louisville
Jul 11, 2025
Responsibilities

Since 1985 The Brook Hospital has been offering hope to individuals, families, and communities. The Brook offers two outstanding hospitals in Louisville, Kentucky, KMI & Dupont. The Brook is the leader in providing quality mental health and addiction treatment services. Our commitment to care includes developing integrated delivery systems through partnerships with medical surgical hospitals, community mental health centers, educational institutions, managed care organizations, local health professionals and agencies. The Brook Hospital will strive to set the standard for excellence in the field of behavioral health care and will maintain its leadership role by treating each patient as a respected individual of our community.

Director of Outpatient Services

Supervises outpatient services staff and ensures that in services and trainings are provided on a regular basis, develops and analyzes the effectiveness of programming. Ensures all Performance Improvement standards are monitored and feedback given to appropriate staff. Coordinates student intern placement for each unit. Assists in the hiring and evaluation of clinical services staff. Interfaces with staff at all levels.

Directly supervises less than 20 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Job Duties/Responsibilities:

  • Assists departments and services to establish criteria and update programming where appropriate
  • Consults with medical director in order to upgrade and monitor clinical services. Makes appropriate recommendations
  • Coordinates with nurse managers in order to ensure the highest quality of patient care
  • Maintains communication with all Nurse Coordinators and department heads, to facilitate cooperation and coordination of services to meet the goals and objectives of the hospital
  • Ensures all necessary documentation, assessments and treatment plan requirements are complete in timely manner by both nursing and social work staff
  • Establishes and maintains a written plan for service, which describes the nature and organization of their groups within the hospital
  • Makes appropriate recommendations for program improvement, safety, and development
  • Supervises and trains clinical social work students when appropriate
  • Provides weekly supervision with clinical services staff and provides ongoing consultation and supervision
  • Facilitates orientation of physician residents to ensure smooth transition to the facility
  • Responds to constructive criticism with positive problem solving and action
  • Shows emotional stability and does not let personal problems affect job performance
  • Maintains positive working relationships with professionals within the community, including referral sources to the hospital
  • Conducts monthly Performance Improvement Data Collection meetings, compiles quarterly report for Hospital CQI meetings and communicates problem areas with appropriate person

Qualifications

Benefit Highlights

  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Required: Master's Degree from an accredited school in the Behavioral Sciences

Required: licensed or under supervision in state of Kentucky (CSW/LCSW CADC/LCADC, MFTA, LMFT, LPCA, LPCC, LPA, LPP)

Preferred: Fully licensed in the state of Kentucky (LCSW, LPCC, etc)

Required: One year direct leadership in a behavioral/mental health facility

Preferred: 3-5 years direct leadership in a behavioral/mental health facility

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

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