Inside Sales Representative - Export Sales

The opportunity

Are you passionate about global collaboration and delivering exceptional customer experiences? At Hitachi Energy, we're looking for an Inside Sales Representative - Export Sales to join our dynamic team. In this role, you'll be the trusted link between our international customers and internal teams, helping to power the world with innovative energy solutions. You'll work closely with account managers and product groups to ensure seamless execution of export sales activities, all while building strong, lasting relationships with customers across the globe.

This is your chance to be part of a purpose-driven organization that's advancing a sustainable energy future. If you thrive in a fast-paced, multicultural environment and love solving problems, this is the role for you.

How you'll make an impact

• Serve as the primary contact for international customers, ensuring satisfaction and timely communication
• Collaborate with Export Sales Account Managers to execute strategic sales activities
• Manage the full order lifecycle-from entry to delivery resolution
• Use digital tools like ERP and CRM systems to streamline processes
• Coordinate with internal teams to develop tailored proposals and bids
• Monitor order status and proactively communicate updates
• Prepare and review proposals and contracts for accuracy and profitability
• Participate in meetings to resolve issues and improve customer experience

Your background

• 3+ years of customer support experience in industrial, EPC, or utility sectors (5+ preferred)
• Familiarity with power transmission, distribution, or generation products
• Experience with B2B customer support and CRM systems (SAP, Salesforce preferred)
• Proficiency in Microsoft Office Suite
• Strong communication and problem-solving skills
• Ability to manage multiple priorities and work across cultures

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

More about us

• At Hitachi Energy, you'll join a collaborative, inclusive culture that values your voice and ideas.
• We offer global career development opportunities and the chance to work on projects that truly matter.
• Be part of a company that's shaping the future of energy-today.