Director, Risk Management-Enterprise Change Risk Oversight

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

Must be within a reasonable driving distance to our Raleigh, NC or Charlotte, NC, office where the expectation would be to come in the office as needed.

This role is accountable for building and implementing an Enterprise Change Risk Oversight program, inclusive of a comprehensive risk assessment process for material enterprise changes. This includes oversight of First Line Enterprise Change Management Policy and Standards and new products and services activities. This role drives organizational change through the development and implementation of the Enterprise Risk Management and Operational Risk Management frameworks. Oversees metrics, data, and reporting that enhances the identification and management of risk. Directs the effective monitoring and enhancement of frameworks through innovative tools or processes and administration of technology solutions. Builds influential relationships with senior management and supports management or board committees. Provides expert consultation on risk metrics, monitoring, reporting, and technology solutions in order to improve framework capabilities. Develops collaborative partnerships with internal departments, external auditors, regulatory agencies, and other stakeholders to enhance cross-functional risk management capabilities.

• Risk Management - Leads the planning, execution, and ongoing review of Enterprise and Operational Risk Management programs. Oversees all associates and processes within the Enterprise Change Risk Oversight program. Directs monitoring activities for the identification and management of risk, including oversight of First Line Enterprise Change Management and Product Management functions , and other areas with potential exposure. Drives the implementation of program policies, standards, and procedures. Partners with key business stakeholders to ensure compliance with program requirements. Maintains productive relationships with senior management to direct appropriate communication from leadership to associate teams.
• Business Support - Provides risk expertise and support for business programs, initiatives, and committees. Serves as an advisor on risk best practices, processes, and regulatory requirements. Manages risk education and training through partnership with business units. Directs presentations, workshops, and other trainings as necessary. Develops active relationships within professional networks to stay current on emerging issues and regulatory requirements. Communicates risk vision and regulatory requirements to business stakeholders. Serves as a system administrator for department technology and risk management tools.
• Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development.
• Reporting - Develops and implements tools or processes which enhance risk reporting capabilities. Oversees the documentation of risk metrics and data in order to provide reports for executive leadership.
• Auditing - Assists audits of Bank operations through partnership with both internal and external auditors. Works closely with regulatory agencies and assists regulatory exams. Ensures that all auditing or exam preparatory needs are met.

Bachelor's Degree and 10 years of experience in Enterprise Risk or Operational Risk and Project Management or Consulting (internal or external) OR High School Diploma or GED and 14 years of experience in Enterprise Risk or Operational Risk and Project Management or Consulting (internal or external)

Additional Preferred Skills:

Knowledge of operational and enterprise risk management including identification, assessment, and escalation of risk issues

Ability to track and coordinate large, complex processes

Knowledge of regulatory guidance pertaining to enterprise and operational risk as well as risk control frameworks

PC Skills including Microsoft Visio, Excel, and PowerPoint

Large Financial Institution Experience

5 years of People Management Experience

Understanding of Change Management Life Cycle

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.