Who We Are
At Emcara Health, we are at the forefront of transforming in-home healthcare, delivering comprehensive home-based primary care solutions, as well as prospective and retrospective risk adjustment programs. Our national value-based medical group is dedicated to providing exceptional care for patients and members while offering unparalleled value to our clients.
We pride ourselves on fostering a growth-oriented, compassionate, and collaborative work environment. We deeply value the contributions of our talented teams, supporting their innovative ideas and long-term personal and professional growth. As a leading provider of in-home assessments and longitudinal care for Medicare and Medicaid patients, Emcara Health is on a mission to revolutionize the in-home care experience and become a premier employer in the healthcare industry. Our commitment to quality patient care, employee well-being, and continuous innovation drives everything we do.
Why join our team at Emcara?
At Emcara Health, we are a team of dedicated professionals committed to improving the lives of our patients through innovative, home-based care. We operate in a fast-paced, ever-changing environment where no two days are alike. If you're passionate about meaningful work and delivering impactful results, we encourage you to apply!
We are looking for top-tier talent to join our workforce, offering competitive compensation and a comprehensive benefits package, which includes:
- Hourly compensation between $19.00 - $21.00, PLUS an annual performance-based, discretionary incentive. Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
- Health Insurance with multiple plan options with company-sponsored HSA contributions for eligible plans.
- Dental and Vision Insurance: Affordable employee premiums starting at low rates.
- Flexible Spending Plans for Health Care and Dependent Care Accounts.
- Long-Term Disability and Basic Life/Accidental Death & Dismemberment Insurance at no cost to you.
- 401(k) Retirement Savings Plan with competitive employer match.
- Generous Paid Time Off (PTO) and paid sick leave options.
In addition to these great benefits, we offer an environment that values your growth-personally and professionally. Your unique experience is welcomed and valued here at Emcara Health.
What You Will Do - Essential Functions
The Care Coordinator (CC) is a critical member of the clinical care team. He/she is office-based and responsible for providing administrative support to the clinical team as they provide cost-effective, high-quality health care for patients. Responsible to the clinical team and reports to the Care Coordination Supervisor.
- Administrative and Communication Support
- Provide administrative support to the clinical care team
- Answer incoming phone calls for general inquiries and redirect as appropriate
- Route incoming faxes and assign as appropriate
- Support scheduling appointments and reminder calls or texts
- Care Coordination and Patient Support
- Assist with the implementation or finalization of patient orders that do not require an RN to complete
- Assist with referrals and referral management
- Assist with follow-up to assure needed DME is ordered and delivered
- Provide oversight for all Care Coordination functions including but not limited to orders, referrals, disenrollment, scheduling, error processing, medical records and consent uploading, mail retrieval and sorting, email processing, etc.
- Medical Records and Data Management
- Facilitate medical records management for outside documents that are critical for patient management (e.g., lab results, discharge summaries, documentation from specialists and PCPs)
- Support a variety of data entry functions
Who You Are
- Required Qualifications
- Minimum of a High School diploma
- Exceptional verbal and written Communication skills
- Understanding of medical terminology
- Completion of a Medical Terminology course preferred
- Medical office experience preferred
- Strong work history
- Working knowledge of computers and ability to manage data within an electronic system
- Five years of work experience preferred
- Able to be on the phones throughout the day
- Someone who embodies our values by:
Serving everyone with compassion and leading with empathy.
Stepping up and creating value by taking charge and acting when there is an opportunity.
Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
Nurturing growth and belonging by respecting and celebrating everyone for who they are.
- Competencies
Communication- clearly conveys information in writing and speech
Teamwork- works well with others to achieve shared goals
Problem solving- identifies and resolves issues quickly and efficiently
Time management- prioritizes tasks and meets deadlines effectively
Resilience- remains positive and productive under pressure
- Working Conditions:
- May require sitting for extended periods of time while using a computer
- Must have a quiet, uninterrupted working environment
- Able to hard wire internet using ethernet cord
- Reliable high speed internet connection required with the ability to hard wire into internet router
- Use of company provided computer, headset and equipment
- Handles sensitive information patient information with discretion and in compliance with HIPPA and other regulations
- Participation in daily huddles and virtual team/company meetings
We encourage applicants with a range of experiences who can demonstrate how their qualifications and skills align with the requirements of this role.
This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest
PopHealthCare
$19.00 - $21.00 Hourly
vision insurance, paid time off, sick time, 401(k)
Jul 16, 2025