AI Education Content Lead

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Businesses everywhere are racing to understand how AI and secure content management can change how they work. Box serves IT decision makers, CISOs, line of business leaders and developers who need practical, credible guidance to implement AI in real workflows.

This is an educational role focused on teaching how AI transforms the way we work, covering topics like effective prompting techniques, AI-enhanced workflows, evolving job roles, and best practices for human-AI collaboration. We need a true AI expert who can identify emerging industry concepts, deeply understand their technical mechanisms, and immediately translate them into high-impact educational moments. While Box context will be woven in where relevant, the primary focus is on the broader landscape of AI in the workplace, not on Box product training.

WHAT YOU'LL OWN

1. Lead AI Thought Leadership & Education Strategy
   
   
   
   • Monitor the bleeding edge: Actively track real-time developments in the AI landscape.
   • Rapid response education: When a new AI concept or model drops in the industry, you are quick to understand it and get on camera, explain it, and show the audience how to best use it.
   • Translate complexity: You turn dense AI technical concepts into clear, energetic video explanations.
   • Implementation guidance: You'll often interview Box engineers, technical experts, product managers, and customers to extract technical insights and turn them into real-world teaching moments.
   
   
   
   
2. Listening and Editorial Signal
   
   
   
   • You will be Box's most plugged-in observer of what's happening in AI and enterprise AI conversations.
   • You should be the person who:
     
     
     
     • Spots important topics early
     • Understands what's gaining traction and why
     • Identifies where Box has a credible angle
     
     
     
     
   
   
   
   
3. Be the Face of Box AI
   
   
   
   • On-Camera Talent: You will present technical content on camera with extreme clarity, energy, and authority. You must be comfortable speaking to both high-level strategy and low-level technical execution.
   • Script, Storyboard and Record: You will own the narrative. You will write the scripts and structure the flow of educational videos to ensure maximum retention and clarity.
   • Collaborate on Production: You will partner closely with creative teams to create on-camera presentations and demos and ensure the final output matches your technical vision.
   • Build the Series: You'll create educational video series that will progressively build audience knowledge, moving from conceptual explainers to use-case walkthroughs.
   
   
   
   
4. Measure Impact & Iterate
   
   
   
   • Define success metrics: view completion rates, engagement depth, downstream activation, audience feedback, and search performance.
   • Analyze retention curves and viewer behavior to continuously improve your teaching effectiveness.
   • Collaborate with Brand, Product Marketing, and Campaigns teams to integrate your educational content into broader go-to-market strategies.
   
   
   
   

Required

• AI-native practitioner/educator with deep enough AI knowledge to be credible. You are great at translating that knowledge into an educational series.
• Speed and agility: You approach AI technology with a true newsroom mindset. You can absorb complex technical material in the morning and be fully prepared to break it down clearly on camera by the afternoon.
• Exceptional on-camera presence: You are comfortable, engaging, and authoritative on video. You can hold an audience's attention while discussing dense technical topics. You are comfortable being a host for an Executive interview on AI
• 3+ years creating technical education content: Experience creating videos, tutorials, documentation, courses, or articles for enterprise audiences.
• Excellent storytelling skills: You know how to structure a complex argument or explanation so that it is intuitive and memorable.
• Technical curiosity: You actively research and experiment with new models and tools yourself.

Nice to Have

• Background in software engineering, data science, or AI/ML.
• Built a following or audience in the AI/tech space.
• Experience presenting to B2B SaaS or enterprise audiences.
• Understanding of YouTube SEO and content optimization.

• Box becomes a first-mover in explaining new AI concepts to the market.
• Technical audiences (developers, architects, product teams) view you as a trusted, credible source for AI knowledge.
• Your content ranks highly for key AI implementation topics.
• Internal teams actively seek your partnership to explain new AI features and use cases.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

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