Clerical Assistant

Rutgers University

life insurance

United States, New Jersey, New Brunswick

Jul 22, 2025

Position Details

Position Information

Recruitment/Posting Title	Clerical Assistant
Posting Number	25TM0298
Department	Center for State Health Policy
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Clerical Assistant for the Institute for Health, Health Care Policy and Aging Research. Among the key duties of the position are the following: Provides general administrative support as assigned by team members. Handles incoming telephone and email inquiries from study participants. Makes outbound calls and sends email communications to schedule follow up research activities and appointment reminders. Updates and maintains participant outreach databases, logs, and contact lists. Collects, organizes, scans, and files administrative forms and study documentation. Prepares, addresses, and sends participant mailings on a regular basis. Assists with special projects as assigned, based on demonstrated skills and knowledge Utilizes computer equipment and software programs including Microsoft Office Suite (including Word, Excel, and PowerPoint), as well as Rutgers-specific programs. Adheres to HIPAA and research subject protection policies that apply to human subject research.
FLSA	Nonexempt
Salary Details	$22 - $25/hourly
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Position Status	Part Time
Working Hours (per week)	19.9
Daily Work Shift
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Payroll Designation	PeopleSoft
Terms of Appointment	Temporary Staff Appointment - Hourly

Qualifications

Minimum Education and Experience	High school diploma or equivalent combination of education and/or relevant office, clerical, bookkeeping, library assistant or related experience.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Demonstrated knowledge and understanding of office administration, work organization, coordination, facilitation, bookkeeping, and report writing principles and practices. Knowledge of relevant computer software; proficiency in Microsoft Office Suite (particularly Word, Excel and PowerPoint). Demonstrated ability to multi-task and work in a fast-paced setting under multiple deadlines. Excellent judgement when communicating with participants. Ability to complete tasks independently.
Preferred Qualifications	Comfortable working in a multilingual and multicultural environment. Fluency (read/write/speak) in Spanish, Korean, Gujarati, Hindi, Haitian Creole, Chinese, or Tagalog. Experience working with Haitian, Indian, Jamaican, Nigerian, Filipino, Dominican, Mexican or Korean communities.
Equipment Utilized
Physical Demands and Work Environment	Ability to lift small objects and/or packages up to 25 pounds.
Special Conditions	Evening and weekend work is required.

Posting Details

Posting Open Date	07/21/2025
Posting Close Date	08/22/2025
Open Until Filled	No
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Rutgers University - New Brunswick
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement