Restaurant Manager (Event Manager) - Hornblower - San Francisco / Berkeley

Salary: $30.00 per hour

City Cruises is seeking an Event Manager for our operation in San Francisco and Berkeley.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

As an Event Manager, you will oversee the set-up and execution of public lunch, brunch and dinner cruises as well private chartered events.

Essential Duties & Responsibilities:

• Work closely with culinary staff, bartenders, and stewards to ensure we exceed expectations of our guests
• Supervise the training of service crew members
• Regularly review and evaluate customer satisfaction through guest interaction and surveys
• Assigns and direct crew members in their work duties
• Introduce and implement new marketing and/or operation policies to crew as required
• Regularly communicates supply needs as well operational and staff concerns to Manager
• This position reports to the Food & Beverage Manager and Director of Guest Services
• Additional job duties assigned

Requirements & Qualifications:

• 3 years working in the hospitality industry
• Minimum 1 year as a Manager/Supervisor in Food & Beverage
• Understands the importance of safety in the workplace and adheres to all mandated standards
• Proficient in Microsoft Office
• Have or be able to acquire a valid California Serve Safe certification as well as a TWIC and MMC

About Us:

City Cruises' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.