Project Coordinator, Trauma Quality Programs

About the American College of Surgeons

The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 90,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org.

Summary: The Project Coordinator supports the execution of Trauma Quality Programs' strategic and operational initiatives by providing comprehensive coordination, documentation, and communication support. Reporting to the Manager of Project Management and Process Development, this role facilitates the efficient execution of projects, tracks progress, supports system configuration and testing efforts, and ensures consistency across documentation and reporting. The coordinator serves as a key role in ensuring smooth project implementation, cross-functional collaboration, and business system readiness.

This exempt position will report to the Manager, Project Management and Process Development in the Division of Research and Optimal Patient Care. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.

The anticipated salary range for this position is $61,600 - $67,000 (commensurate with related experience).

Responsibilities:

Project Coordination and Execution

• Track project timelines, milestones, and deliverables using appropriate tools and provide updates to project leads.
• Assist in the development and maintenance of project work plans, action logs, and Gantt charts.
• Coordinate scheduling, preparation, and documentation for team and stakeholder meetings.
• Maintain project repositories and ensure documentation is current and accessible.
• Monitor task assignments, dependencies, and risk logs to support proactive project execution.
• Application Configuration and Testing
• Learn and support the configuration of business applications (e.g., CRM, LMS, Survey Tools).
• Perform system testing based on test cases and user scenarios, document and track issues and outcomes.
• Support acceptance testing and troubleshooting of new and updated technology solutions.
• Assist in reviewing, editing, and organizing technical documentation for accuracy and completeness.
• Maintain clear version control of system documentation, including user guides, process flows, and FAQs.
  
  

Data Collection and Business Reporting

• Assist in the collection, organization, and cleaning of data for reporting and analysis purposes.
• Support development of project status dashboards, metrics, and internal presentations.
• Liaise with other program staff and IT to coordinate data-related tasks (e.g., exports, validations).
• Help streamline data collection and documentation practices across trauma programs.
  
  

Communication and Stakeholder Support

• Draft and maintain consistent communications, updates, and summaries for internal and external stakeholders.
• Coordinate logistics and communication for staff, workgroups, and committee leadership.
• Support internal knowledge-sharing efforts through updates to best practices, project templates, configuration guides, and other team resources.
• Help ensure clarity in cross-functional communications by standardizing templates and communications.
  
  

Required Education and/or Experience:

• Bachelor's degree or higher from an accredited college or university is required.
• 2+ years of experience in project coordination or administrative roles is required; experience with authoring business requirements, system testing, documentation review, or configuration support is preferred.
• Strong communication skills (both verbal and written) required.
• Strong working knowledge of Microsoft Office products (Outlook, Word, Excel, and PowerPoint) and a willingness to learn new systems; Experience with project tracking tools and online collaboration platforms is strongly preferred.
• Knowledge of programming and data analysis is a plus.

Comprehensive Benefits:
We're committed to attracting and retaining top talent via valuable benefits!

• Vacation, personal, and sick hours including 13 paid holidays per year
• Tuition Reimbursement
• Medical-comprehensive coverage through BlueCross BlueShield
• Dental, Vision, and Prescription drug program
• 403(b) Matching Program
• Pension Plan
• Flexible Spending Medical/Dependent Care
• Employee Assistance Program
• Short Term/Long Term Disability
• Life Insurance
• Domestic Partner Coverage

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.