Regional Partner Lead - APAC

Zones
life insurance, paid time off, 401(k)
United States, Illinois, Chicago
Jul 23, 2025
Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there'sreally onlyone: Zones - First Choice for IT.^TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & DataCenter, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on X @Zones, and LinkedIn and Facebook. Position Overview The Regional Partner Lead (APAC) is a key member of the Global Partner Governance Team, responsible for driving execution and operational excellence of Zones' Global Partner Program across the APAC region, while also serving as a subject matter expert (SME) for the entire global program. This role ensures effective partner engagement and governance while maintaining alignment with Zones' global standards, frameworks, and strategic initiatives. What you'll do as theRegional Partner Lead (APAC): The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acting as a cross-functional liaison, the Regional Partner Lead collaborates closely with Solution Architects, Pre-Sales, Delivery, Sales, and Executive stakeholders to ensure partner performance, enablement, and scalability. This role is responsible for aligning partner operations with the Zones Global Partner Program pillars and for contributing to the maturity and consistency of partner relationships worldwide KEY RESPONSIBILITIES Serve as the primary operational and relationship lead for APAC partners while maintaining global SME-level knowledge of the full Global Partner Program Support and help drive execution of all four pillars of the program: Partner Mapping & Network Understanding Partner Selection & Recruitment Relationship Management & Training Performance Management & Reporting Partner with Solution Architects, Pre-Sales, Delivery, and Sales teams to drive alignment and engagement in both tactical and strategic initiatives Lead the coordination of Quarterly Business Reviews (QBRs) with executive stakeholders and partner leadership, ensuring alignment on KPIs, goals, and accountability Ensure accurate and up-to-date documentation of partner data, pricing,catalogs, and referral tracking Monitor partner health through performance analytics, invoicing follow-ups, and operational feedbackloops;drive issue resolution and continuous improvement Represent APAC perspectives while contributing to global standards, tools, and workflows that support a consistent partner experience worldwide Participate in strategic planning and feedback sessions with leadership to evolve the partner governance framework and program structure Serve as a key point of continuity for internal teams and partners across time zones Provide backup and strategic support to Global Partner Program Leads on key projects and governance initiatives SUCCESS METRICS: Increased margins and revenues through global engagement Measurable growth in Strategic Partner revenue and engagement Timely and effective client onboarding Consistent SLA adherence Strong feedback from clients and internal teams What you will bring to the team: Fluent in both English and Mandarin, Cantonese or Japanese 3+ years of international experience in the IT industry, with a preference for global partner or channel operations Knowledge and experience with Digital workplace solutions Strong project management and communication skills, with demonstrated success in a collaborative, cross-functional environment Subject matter expertise in global programs and governance frameworks Excellent problem-solving, prioritization, and negotiation abilities Proficiency in Excel, SharePoint, and Outlook Ability to manage partner and stakeholder expectations across departments and multiple time zones Experience with executive-level reporting and engagement, such as QBRs or business planning Degree in Business, Operations, Technology, or related field preferred; equivalent experience will also be considered Qualified candidates can expect a salary range of $50,000 - $60,000 Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin, veteran status oron the basis ofdisability.