Director, Product Management, Clinical Connectivity (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

While clinical data holds enormous potential to drive more meaningful payer collaboration with providers, improve member outcomes and experience, and increase health plan efficiency and revenue, most health plans are increasingly challenged by the complexity and costs associated with acquiring and deploying clinical data. Availity is making big investments to address these challenges and accelerate growth of our clinical solutions. In the Clinical vertical of Availity, our mission is to make clinical data more universally accessible and actionable, resulting in automated workflows that drive a more effective patient, provider and payer experience. Our Availity Clinical platform facilitates the exchange of clinical data between providers and payers as well as the optimization and activation of clinical data workflows to drive broad-scale consumption and value realization for targeted payer use cases, including claims payment, authorization, HEDIS and quality measurement, risk adjustment, population health analytics, claims adjudication, enterprise interoperability and FHIR enablement.

We are looking for a highly motivated product leader to join our clinical product team. Reporting into the Chief Product Officer of Clinical Data Solutions, the Product Director of Clinical Data Connectivity will be a key member of the product leadership team driving the future of Availity's core clinical data exchange solution. In this role, you will be responsible for shaping the product vision and strategy, growing Availity's clinical data network, setting clear product goals and KPIs, and overseeing the execution of product roadmaps that align with customer needs, market demands, and business objectives. You will collaborate with cross-functional teams including engineering, design, sales, and marketing, ensuring a seamless delivery of innovative solutions that improve healthcare workflows and enhance the providers' experience. The ideal candidate will bring deep expertise in clinical data connectivity, product management, a proven track record of leading product teams, and a strong understanding of healthcare technologies and clinical data exchange protocols. This position offers a unique opportunity to help close the provider-payer gap, while contributing to a rapidly growing product.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Why you want to work on this team:

• If you are energized by solving complex problems and building/maturing solutions in rapidly evolving and changing market contexts.
• Passionate about product management, and working remotely in a dynamic, cross-functional environment where you'll lead and innovate alongside talented teams.
• Work on a team that is dedicated to improving clinical interoperability and clinical data quality to drive the highest impact for health systems, health plans, and most importantly, patient populations.
• Help explore and implement new ways of merging clinical and financial/administrative data to enhance product offerings.
• Have a deep passion for creatively solving challenging problems and using data interoperability.
• Contribute to the growth of a clinical data platform while advancing your career in a high-impact role.

To be qualified for this position you:

• Ten or more years of experience managing health information products and at least 5 years in a product leadership role demonstrating the ability to lead high-performing teams, influence stakeholders, and drive product strategy.
• Expertise in developing and executing long-term product roadmaps, aligning product strategies with business goals, and prioritizing features based on impact and value.
• Knowledge of Product Development Lifecycle and experience in managing financial performance and developing business cases, market/product requirements, product strategy and roadmaps, pricing, launch materials, and monitoring and improving client and user satisfaction through NPS and other metrics.
• Deep knowledge of and experience with health data standards, including HLv2, CDA, x12, and FHIR, and experience in ensuring compliance with healthcare regulations.
• Experience working with APIs.
• Demonstrated ability to engage the market to surface unmet needs and opportunities, leverage data and customer feedback to inform product development, and communicate our product vision in a compelling way.
• A track record of building trust, respect, and driving consensus with internal and external team members, business partners, and customers.
• Ability to communicate complex product concepts to both technical and non-technical stakeholders, ensuring alignment and clear direction across teams.
• Experience leading teams through change, managing ambiguity, and adapting product strategies in fast-paced or evolving environments.
• Demonstrated ability to take products from ideation to launch, with measurable business outcomes such as increased customer acquisition, retention, or revenue growth.
• Bachelor's degree in Healthcare, Engineering, Computer Science, business, or relevant experience or equivalent education. MBA is a plus.

You will set yourself apart with:

• Healthcare consulting and/or experience working in a technology start-up environment
• Experience working on the payer or provider side of healthcare technology
• Participation in the healthcare standards groups (e.g., DaVinci, HL7, Argonaut)
• Deep and demonstrated understanding of IHE, CDA, and FHIR IGs (Payer to Payer, CCD, XCA, XCPD, CDEX, PDEX)
• Knowledge of eHealth Exchange, TEFCA and other clinical data exchange networks
• Success executing in a modern product development environment (e.g. continuous discovery, empowered teams, outcomes over outputs)

You will be:

• Leading the Clinical Data Exchange product portfolio by developing and executing product strategy, managing the roadmap, and aligning cross-functional teams to deliver and monetize products
• Monitoring and interpreting new interoperability mandates and TEFCA/ QHINs to position Availity strategically and deliver client value.
• Developing and nurturing world-class product management talent and empowered teams, leveraging modern best practices, continuous development, and a coaching mindset.
• Ensuring technical feasibility, architectural alignment, scale, and performance of solutions by engaging with technology leaders.
• Participating in standards and data exchange industry groups to represent and influence healthcare standards development on behalf of Availity.
• Seeking opportunities for growth through product line extensions, partnerships, channel expansions and actively evaluate clinical data exchange partners that could aid in the delivery of the applicable product(s).
• Driving continuous product discovery, leveraging user feedback, market research, and metrics to refine product strategy and user experience.
• Collaborating and influencing across the Availity matrix organization to align the activities of product, marketing, IT, sales, and service teams and their leaders to facilitate coordinated product delivery execution and go-to-market success.
• Collaborating with Market Research to strategize, plan, and prioritize market, product, and subject matter research that identify and define opportunities to support and grow business. Specifying market requirements for current and future products supported not only by research, but also through ongoing visits to customers and non-customers.
• Monitoring costs and resource commitments and creating reporting to ensure internal stakeholders and Senior Leaders are informed on the financial status as well as delivery of the product(s).

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Recorded Video Pre-Screen
• Video Interview with Hiring Manager
• Panel Video Interview with Product Peers
• Case Interview with the Hiring Manager
• Final Interview with Chief Product Officer

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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