Assistant Nurse Manager (FGP) *Manhattan*

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Assistant Nurse Manager (FGP) *Manhattan*.

In this role, the successful candidate The Assistant Nurse Manager will provide clinical leadership and management for a designated time-period (shift) for a patient care unit (or clinical service
in operative and ambulatory settings), consistent with the philosophy and goals of the institution, departments of nursing,
unit, or program. Assists the nurse manager to develop and sustain an environment of excellence in patient/family
service, growth and development of staff, and to apply evidence-based practice to improve patient care.

Job Responsibilities:

Specific activities include, but are not limited to:

* Fosters a culture embedded in NYULHs tripartite mission: to serve, to teach, and to discover. (AONLKnowledge
of the Health Care Environment)
* Collaborates with interprofessional team to ensure excellence in quality, patient experience, and
efficiency.
* Develops positive and productive relationships across disciplines to establish strategic partnerships to
achieve shared goals. (AONL-Communication & Relationship Management)
* Facilitates and supports positive and productive work and care environments, founded in the principles
of diversity, equity, and inclusion.
* Demonstrates a steadfast commitment to engaging and meaningfully recognizing staff. (AONLBusiness
Skills & Principles)
* Demonstrates a commitment to lifelong professional growth and development (AONL-Leader Within)
* Collaborates with nurse manager on interviews and ensures that employees are appropriately
selected, on-boarded, oriented, educated, and evaluated. Supports clinical rotations of students as
part of partnerships for school affiliations. (AONL-Business Skills & Principles)
* Evaluates the performance, and assesses practice, of designated personnel in a fair and transparent
manner. (AONL-Communication & Relationship Management)
* Serves as role model and resource for staff. Develops and manages employees through the promotion
of professional growth and development, mentoring, appreciative coaching, counseling, and
progressive discipline, as appropriate, in alignment with the principles of a caring, fair, professional
work environment. (AONL-Leader Within)
* Monitors attendance of staff. Ensures appropriate staffing and skill mix to optimize patient outcomes
and safety, while promoting fiscal responsibility. (AONL-Business Skills & Principles)
* Coordinates care delivery and assignment of staff based upon identified patient care needs and
clinical competency for optimal unit operation and patient outcomes.
* Assists in scheduling, payroll and integrating services across the care continuum. (AONLProfessionalism,
Knowledge of the Health Care Environment)
* Provides direct patient care as needed to support the clinical operations of the unit.
* Provides leadership support of other unit(s) in the service. (AONL-Knowledge of the Health Care
Environment)
* Holds self and others accountable for the delivery of exemplary care in a cost-efficient manner (AONLProfessionalism,
Knowledge of the Health Care Environment)
* Assists with maintaining accreditation, regulatory standards, service standards and policies at the
organizational, local, state and federal level. (AONL-Professionalism, Knowledge of the Health Care
Environment)
* Communicates with clarity and integrity to build trust with all stakeholders.
* Communicates significant patient care issues, family concerns, safety, risk management concerns and
critical events to leadership on duty at the time, seeks consultation and assistance when indicated,
and reports to the Nurse Manager or Director in timely manner.
* Communicates regularly with the Nurse Manager about patient safety, clinical practice, staff
performance, and participates in implementation of unit initiatives. (AONL-Professionalism) (AONLJob

Communication & Relationship Management)
* Participates in the drafting of nursing and organizational policy, engaging front-line staff, incorporating
the precepts of shared governance (AONL-Professionalism, Knowledge of the Health Care
Environment, Communication & Relationship Management)
* Supports data collection in collaboration with the nurse manager and interprofessional team. Analyzes
and utilizes data to drive practice changes that integrate quality, safety, patient experience, and
productivity metrics to achieve excellence in patient and nursing outcomes. (AONL-Knowledge of the
Health Care Environment)
* Assists leadership team in maintaining licenses, certifications, mandated learnings and content for unit
staff. (AONL-Leadership Within)
* Fosters high reliability concepts within the unit/organizational structure (AONL-Business Skills &
Principles)
* Fosters a culture of inquiry, innovation and transformation with a focus on the future.
* Participates in and fosters staff involvement in nursing research, quality improvement, and evidencebased
practice efforts.
* Leads and supports developing of new insights to complex situations, innovative designs, and
programs/processes (AONL-Leadership)
* Exercise independent judgment in the course of these duties: discipline of employees including
suspension and discharge, evaluation of staff, approval time off requests, assigning work to staff, part
of the decision making team regarding hiring staff.

Clinical Responsibilities
* Supports the coordination, integration, communication, implementation and performance evaluation of nursing practice and clinical policies and procedures
* Ensures clinical compliance with Patient Safety initiatives and reporting
* Supports key quality initiatives (e.g. MIPS, Care gap management) to impact clinical outcome measures.
* Demonstrates knowledge of the NYULH Service Standards and incorporates into the performance of responsibilities.
* Participates in designated activities related to NYULH clinical standards and regulations of relevant outside agencies.
* Supports the missions, philosophy, standards, goals and objectives of NYULH, Departments of Nursing, and FPG
* Participates in coordination of on-site activities to provide patient care in a healing, humane and caring environment.
* Collaborates with members of the interdisciplinary team and promotes collegial relationships.
* Serves as a support and resource for nursing, other clinical staff and providers
* Participates in clinical inquiry and activities to foster evidence-based practice.
* Embraces fundamental values and obligations beyond that of a private citizen including ethical obligations and a recognition of patients' rights to confidentiality. (NYSED, 2009)
* Provides emergency care in accordance with organizational policy

* Functions as a respectful member of the health care team.* Delegates and oversees specific nursing interventions to implement patient care plans to members of the health care team as deemed appropriate by job description and license/certification.

Professional

* Engages in self-assessment and participates in activities to promote own professional growth and development
* Seeks, acquires and maintains current nursing knowledge and competence to fulfill responsibilities as FGP Ambulatory Nurse.
* Procures and applies new knowledge related to medical treatment and technology
* Utilizes resources to meet individual learning needs and promote professional development in clinical practice.
* Maintains awareness of current patient centered, evidence-based practice and considers applicable research data to patient care delivery
* Acts as a mentor to peers and colleagues
* Fulfills obligation to identify and report professional misconduct appropriately

Implementation / Provision of Care
* Executes medical regimens as prescribed by licensed providers: (physicians, dentists, nurse practitioners, certified midwife, physician assistants, podiatrists)
* Assessment: Assess patients, identify unmet patient needs and plan comprehensive care to meet those needs in relation to the patient's illness, condition or disability.
* Case-finding: Identify unidentified co-morbidities or emergent complications and report to the provider so that an intervention may be ordered.
* Coordination: Integrate care with other health care providers such as respiratory therapists, physical therapists, social workers, physicians, nurse practitioners, dieticians, navigators, and discharge planners.
* Provision of direct care services: Provides physical care in the entire patient's manifested requirements including but not limited to administration of treatments and medication, acting as a sentinel for untoward events or symptoms, disease prevention guidance, rehabilitation care, public health care, and supportive care for symptom relief including health teaching and health counseling.

TASK/PROCEDURE
* Collects and documents patient clinical historical and assessment data.
* Performs onsite testing, e.g.: POC lab testing, EKG, specimen collection (including phlebotomy), auditory & visual test, psychiatric & physical risk screening, fetal monitoring (antepartum) and non-stress test, spirometry, allergy skin testing, bladder, tb skin testing and result evaluation.
* Performs medical and nursing treatments in accordance with plan of care, provider orders, and NYSBON scope of practice.
* Perform procedures, e.g.: hot & cold applications, placement/ removal of orthopedic appliances, casts, splints, suture and staple removal, urinary bladder irrigation w/ and w/o chemotherapy, insertion/removal/catheter care of urinary catheter, ear irrigation.
* Applies and removes dressings, and performs wound care
* Assists with Minor and Major Procedures
* Performs patient monitoring including pre, intra, post procedure, testing, medication administration, medical/surgical treatment and/or sedation
* Provides medication administration: (IM, PO, SQ, ID, IV topical, inhalation, ocular, vaginal, rectal) as per provider orders or protocols to patients in practice, following nursing rights of medication administration and organizational policies. This includes oxygen therapy.
* Facilitates medication refills by reviewing clinical information and preparing order for provider (prospective) authorization in EMR.
* Administers IV therapy: including blood, blood products, IV fluids, chemotherapy (with proper certification), IV medications via peripheral or central venous devices.
* Starts and discontinues peripheral IV lines.
* Maintains peripheral and central IV lines and manages complications with appropriate certification

Communication and Message Management
* Ensures clinical in-baskets are managed and encounters closed in a timely manner.
* Receives, documents, and reports critical lab values as indicated
* Relays normal and abnormal clinical results, follow up, and explanation to patients, as directed by provider.
* Performs preliminary review of results for prioritization of urgent findings, then notifies provider for final verification.
* Performs in person and phone triage for patient clinical concerns with appropriate escalation; provides clinical advice as within RN scope and/or direction from provider.
* Performs Care/Case management of a defined population via multi-disciplinary plan to coordinate/facilitate patient care as needed.

Health Promotion & Education
* Identifies, through case-finding and critical analysis, patient, family and/or community deviations from health and wellbeing; advocates for, initiates and/or recommends appropriate actions including the establishment of safe environments.
* Collects patient healthcare data systematically and continuously, using appropriate assessment techniques and instruments.
* Analyzes assessment data to determine health status and nursing diagnoses
* Reports deviations requiring medical diagnosis and/or treatment to provider.
* Escalates urgent/emergent deviations to medical provider and/or emergency care.
* Identifies expected outcomes and anticipates unexpected or adverse outcomes as individualized to the patient.
* Considers needs and behaviors of specific patient age and cultural groups in all patient care activities.
* Assesses patient's ability to adapt to new situations and circumstances created by changes in health status and/or environment.
* Identifies barriers to optimal care, e.g. physical, cognitive, language, literacy, socioeconomic, cultural, and or behavioral
* Assesses & identifies learning needs; documents and updates accordingly.
* Develops patient centered plans of care that prescribe interventions to attain expected outcomes, and partners with patients to set individualized goals
* Educates patients and families to facilitate and promote healthy adjustment to new or changed health patterns.
* Implements interventions identified in the plan of care.
* Evaluates patient progress toward attainment of expected outcomes.

Patient Experience

• Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.

* Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
* Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
* Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
* Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
* Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
* Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
* Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.

Minimum Qualifications:
Current Registered Professional Nurse licensure in New York State Baccalaureate degree in Nursing Certification in
nursing leadership required upon eligibility. Ability to apply nursing process toward achievement of specific outcomes in
an organized fashion to address patient/family satisfaction and quality indicators. Evidence of excellent communication
(both oral and written), interpersonal, organization, critical thinking, problem solving, and leadership skills. Basic Life
Support Certification through the American Heart Association Physical stamina, manual, dexterity, visual and aural acuity
to perform responsibilities. Required to handle and move reasonably heavy weight

Required Licenses: Registered Nurse License-NYS, Basic Life Support Cert

Preferred Qualifications:
Master's degree in nursing or health-related area Two or more years of clinical practice in the care of the patient
population served.

ACLS certification. Membership in pertinent professional organizations.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $59.79 - $173,408.07 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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