Gas Scheduler

Posting End Date:

Employee Type:

Join our Enbridge team as an Account Representative II- Capacity Services!

Are you ready to play a critical role in supporting the day-to-day operations of one of the nations key pipeline and storage systems? Were looking for a dedicated and diligent Account Representative II to join Enbridge and can't wait to hear from you!

In this vital position, you'll serve as the primary customer service representative for small to medium- sized customers with non-complex business needs, ensuring flawless coordination in nominations, confirmations, and allocations for our USGTM pipelines and storage facilities.

You'll also take the lead in imbalance management, while analyzing crucial gas volume, contracting, and revenue data to support cross-functional teams including Marketing, Business Development, and Regulatory Affairs. This role is essential to operational success, so flexibility and adaptability are key- as pipeline conditions may require adjustments to your schedule.

What you will do:

• Assists small to medium-sized customers with non-complex business needs as they use contracted services from each of the pipeline and storage facilities. Includes responding to customer inquires related to:
  • Nominations, scheduling, confirmations, allocations, curtailment, critical and noncritical notices, OBAs, imbalances, and storage injections and withdrawals
  • Invoices (volumetric component)
  • Tariff interpretation
  • EBB access
  • Interpretation of operational policies and procedures
• Contributes to the maintenance of physical operational integrity of the pipeline through proactive daily management, daily monitoring and daily, monthly and historical reconciliation of cash out and in-kind imbalances
• Analyzes, prioritizes and addresses transportation and related customer problems/issues with other members of Capacity Services as well as Marketing, Volume Management, Scheduling and other interfacing departments, as appropriate. Has ultimate responsibility to ensure that customer receives timely resolution of all discrepancies involving pipeline services
• Coordinates activities with Gas Control/Marketing/Business Development/Engineering/Capacity Planning/Scheduling/Volume Management with respect to customer contract usage, operational issues, outages and maintenance and communicates related information to customers
• Works with customers on developing and implementing both transportation and storage use strategies
• Identify system LINK issues and help troubleshoot with LINK staff
• Performs internal controls associated with the operational process to ensure timely, accurate revenue information
• Develops and maintains an awareness of customers' business and supplies ideas for commercial opportunities
• Prepares ad-hoc queries and reports and analyzes associated information with respect to gas volume and imbalance in support of requests from groups such as Marketing/Business Development/Accounting/Regulatory Affairs/Regulatory Compliance in support of initiatives such as analyst meetings, potential acquisitions/divestitures, customer issues, rate cases, FERC audits, and the development of strategic plans
• Applies knowledge of the FERC Gas Tariff and other service agreements to customer's system use and ensures daily compliance with the current regulatory environment
• Participates in maintenance of appropriate FERC and SOX control documentation and remediates issues uncovered as a result of audits or reviews
• Represents Enbridge at industry functions and attends customer meetings

Who you are:

You have:

• 2+ years of directly related experience such as Gas Control, Volume Management, Regulatory, Marketing or another applicable area in addition to an associate/bachelor's degree
• Effective human relations, influencing and listening skills to work in a team environment including communications necessary for effective hand off and pick up responsibilities

You can:

• Show that you are a pro-active, independent self-starter with a high level of motivation and personal initiative while being able to develop collaborative relationships with other departments and external parties to achieve goals
• Assimilate, organize and prioritize a significant volume of information in a timely manner and determine the proper course of action, including the evaluation of information gathered from multiple sources
• Demonstrate leadership skills, decision making abilities along with experience or the ability to learn the Enbridge LINK system

You are:

• An excellent written and verbal communicator who is clear, concise and accurate but can also offer effective negotiation skills for working with internal and external customers while handling confidential information in a sensitive manner
• A standout colleague with a strong work ethic and a positive demeanor who can effectively solve problems by using analytical skills to reach a logical conclusion
• Proficient working with office computer applications such as the Microsoft Office Suite

The following are considered assets:

• Bachelor's degree in business, accounting or engineering
• Knowledge of Enbridge USGTM assets
• Basic understanding of pipeline and storage commercial operations and value drivers

Benefits for Employees

• PPO & HSO plans (only HSA if participate in the HSO)
• 12 US Paid Holidays + PTO
• Family Illness days
• Military Leave (provides up to two years of paid leave with benefit continuation)
• Benefits coverage starts on Day 1

Savings

• 401k match 6% match - immediate vesting

Pension

• Regular full-time and part-time employees can participate in the plan immediately upon hire
• Cash Balance Pension plan, Enbridge makes the contributions (not vested until after 3 years)
• The plan is fully paid for by Enbridge, with no employee contributions
• Pay credits are between 4% and 11% of eligible earnings, based on age and service

Working Conditions:

• Work performed in typical moderately noisy office environment with routine overtime
• Work on call at least one week approximately every 4 weeks. In the event of a hurricane, the team will be relocated to Austin, TX for the duration of the storm.
• Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option.#LIHybrid #topemployer

Physical Requirements include but are not limited to:

Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Company paid international relocation assistance is not offered for this role.

At Enbridge, we are dedicated to our core value of Inclusion.We are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com