Manager, Ops Deployment - ATC

Posting Date

About DaVita

DaVita Integrated Kidney Care (DaVita IKC) is one of the largest end-to-end kidney care providers; we manage $5.5B+ in annualized medical spend through value-based partnerships. We provide comprehensive care and complex chronic condition management to 80k+ patients nationwide, whether they are in the early stages of kidney disease, transitioning to dialysis, seeking a kidney transplant or receiving life-sustaining dialysis.

Position Summary

DaVita IKC is seeking a Manager, Operations Deployment to execute deployment planning, communication, and resource management strategies that support frontline operators. This teammate will manage project platforms and tools, develop targeted communications, and contribute to the successful execution of clinical and operational initiatives. This role is ideal for someone who thrives at the intersection of project execution, branding, and resource enablement-with a passion for helping frontline teams absorb innovation into daily workflows.

Team Summary

This position will sit on a broader Operations Deployment team that collectively maintains DaVita IKC's release schedules and ensures initiatives are deployed with coordination and consistency. This team serves as trusted advisors to both centralized business teams and operations as they help ensure that projects are prepared for launch and that operators are prepared to absorb them into their day-to-day routines.

Key Responsibilities

• Project Tool & Platform Management

Build and maintain deployment tracking systems and resource hubs (e.g., Smartsheet, SharePoint). Standardize communication templates and toolkits to support consistent initiative execution.

• Communications & Branding Strategy

Develop and execute internal communications strategy to engage field operators and build awareness of upcoming initiatives. Partner with Content Creator to create branded materials, reference guides, and multimedia content.

• Training & Resource Enablement

Coordinate creation and distribution of operator-facing materials (FAQs, job aids). Support the development and rollout of training tools in partnership with learning and development teams.

• Governance & Deployment Support

Maintain deployment roadmap in partnership with Sr. Manager. This entails managing intake, coordinating with stakeholders on new requests, placement of requests on release calendar, and adjusting calendar based on moving dependencies.

• LCPR Process Support & Coordination
  Drive adoption of the standardized Legal, Compliance, Privacy, and Risk (LCPR) review process by ensuring teams understand and follow the established framework for initiative submission, feedback, and approval. This teammate will act as a liaison between project teams and LCPR to support smooth, timely reviews and help maintain an organized, transparent workflow.

• Resource and Tool Management:
  Build and maintain a robust, user-friendly library of operational resources, training documentation, and reference materials for clinical operators in partnership with Sr. Manager and Coordinator.

Qualifications

• Education & Experience:

• Bachelor's degree required; healthcare, business, or related field preferred

• 5+ years of experience in program or product deployment, preferably in healthcare or health-tech environments.

• Preferred Credentials:

• Project Management Professional (PMP), Prosci Certified Change Practitioner, Certified ScrumMaster (CSM), or similar certification is a strong plus.

• Key Skills:

• Strong organizational and time management skills.

• Strong visualization and user experience design skills.

• Exceptional communication and facilitation abilities.

• Experience managing cross-functional teams and stakeholder relationships.

• Proficiency in project management tools (e.g., Smartsheet, Asana, Jira, or MS Project).

• Proficiency Microsoft 360 (Share Point, One Drive, Microsoft Planner, Power Point, etc.)

• Ability to work independently in a fast-paced and dynamic environment.

• Ability to strategically understand how initiatives and development cycles are connected and dependent on each other.

• Ability to build and maintain structured processes and systems for deployments.

• High EQ and ability to lead through influence

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter

• Clinical outcomes consistently ranked above the national average

• Award-winning education and training across multiple career paths to help you reach your potential

• Performance-based rewards based on stellar individual and team contributions

• A comprehensive benefits package designed to enhance your health, your financial well-being, and your future

• Dedication, above all, to caring for patients suffering from kidney failure and other chronic disease across the nation

What We'll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

* Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

* Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

* Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform Star Learning.

#LI-CM5

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.