PEGA Lead Developer

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

As a Pega Lead Developer in the CXP Platform organization will be responsible to lead, design and deliver projects end to end across CXP Omni applications, with a focus on PEGA-CJCM, but also including PEGA Decisioning (NBX/RTD/OMP), One Message and CXP across multiple LoBs for Verizon Consumer and Business Groups.

You will be responsible for the following but not limited to:

• Interfacing with different business stakeholders including Marketing, Customer Experience, Sales and Digital teams in addition to other GTS partner groups. Lead development & business teams in gathering and implementing requirements leveraging Pega technologies.

• Ensuring platform is stable, highly performant, fault-tolerant, iconic-proof and NSA(North Star Architecture) compliant.

• Providing architectural oversight for systems and services, document business processes and design & configure business rules per requirements.

• Contributing to the end-to-end life cycle of an initiative and having the ability to identify impacts to other cross-functional teams/applications.

• Working on production issue resolutions with a sense of urgency to ensure that the system is scalable, tuned for performance, and operationalized.

• Providing mentor support and guidance to the team and ensuring the team is up to date.

• Performing testing operation and validating functionality in pre and post production environments.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Experience with Toad, Cassandra, Oracle, Json objects, XML, Postman, SoapUI, Kibana , Jira, Kafka.

• Experience in all phases of the Software Development Lifecycle, including system analysis, coding, testing, debugging and documentation.

• Experience in PEGA Case Management.

• Experience with order Management applications architecture, development, operations & troubleshooting;

Even better if you have one or more of the following:

• Experience in creating system flow diagrams.

• Experience with large scale transformation efforts, using frameworks and functional design for medium-to-large scale, multi-interface impact projects.

• Experience with software architecture design and SOA services implementation.

• Expertise in analysis and design skills on development for products and services that include front-end and back-end integration.

• Understanding of business processes and requirements of the customers and translating them to architecture diagrams, functional specifications/user stories/etc.

• Understanding of the full end-to-end impacts of an initiative and have the ability to identify any impacts to other cross-functional teams/applications.

• Experience working on production issue resolutions.

• Knowledge of North Star Architecture (SOE, SOI, CXP and SOR).

• Understanding of core platforms such as ACSS, POS, CXP Services and VIP/POS BE.

• Possess Agile project experience.

• Knowledge of Sales, Digital experience and Customer service operations.

• Good oral,written, documentation and presentation skills to communicate complex concepts effectively in executive presentations.

• Possess good analytical and problem-solving skills, organizational and time management skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.