Social Programs Manager

One Medical
life insurance, long term disability, 401(k)
United States, Arizona, Phoenix
2201 East Camelback Road (Show on map)
Jul 25, 2025
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity: One Medical is seeking a Social Programs Manager who is a Social Worker with extensive experience in complex care navigation or community case management within High Risk Care (HRC) Programs. Reporting to Manager, High Risk Field Operations, this individual has the ability to provide sound social work and social services leadership within their market and nationally. They will serve as a key member of the team to extend and enhance the expertise and impact of our social workers and social programs teams. This leader will spend approximately 30% of their time on leadership activities and 70% on direct clinical care. We are looking for a goal oriented, high energy leader with a passionate perspective that focuses on living organizational values, and has the ability to set the tone for a positive work culture. This person must be comfortable operating in ambiguity and uses flexibility and creativity to address challenges. If you are someone who demonstrates outstanding clinical aptitude, emotional intelligence and critical thinking under pressure while using sound judgment in caring for patient needs, we encourage you to apply! What you'll work on: Provide direct clinical care and resource management for patient panels based on staffing support needs to support overall care goals within the High Risk programs Develop, implement, and evaluate evidence-based practices for chronic illness, palliative care, and case management Build and maintain program infrastructure, which includes standardizing workflows and documentation process Supervise and mentor social worker and social program team members Manage clinical care standards by ensuring quality metrics and effectiveness through regular audits Serve as a key stakeholder in the recruiting, hiring, and onboarding process for new team members These responsibilities are intended to describe the general nature and level of work being performed by team members assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by team members in this classification. Other job related duties may be assigned by management. What you'll need: At least 5 years of clinical experience, 3 or more as a leader in a High Risk Care program or similar programs such as palliative care programs or complex care navigation programs LCSW or MSW with active license in either CO, AZ, GA, WA or TX AND willingness to obtain other licenses or compact license At least 2 years of managing teams Physical Space Requirements: HIPAA compliant area within home that is secure, quiet and isolated from others to protect PHI Reliable internet connection This is a full-time, remote position in which the person must be willing work Monday - Friday, 8:00am - 5:00pm in Pacific or Mountain Time Zone, regardless of virtual location. One Medical is committed to fair and equitable compensation practices. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.