Senior Technology Engineer-Info Sec (Atlanta,GA)

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Primary Purpose:

Norfolk Southern Corporation is currently seeking a Data Visualization PPM Administrator responsible for maintaining IT PMO system landscape including PPM tool administrator and reporting. This includes performing PPM application administrator functions, serving as the lead contact with the software vendor, supporting PPM end-users and producing project portfolio reports. The role requires strong technical capabilities in addition to functional capabilities. This role is responsible for building and deploying visual products which can include performance management tools, self-service reports, exception-based dashboards, and automated insights within PMO. This position is an expert in data storytelling and dashboarding solutions that help operationalize analytical insights to drive performance with PMO. This position will work with key stakeholders across IT, NS business stakeholders and 3rd party partners to understand data requirements for reports, driving knowledge into action and support data driven decision making. The ideal candidate will have a strong drive to learn the business outcomes expected to inform how to create a data visualization narrative.

Principal Duties

• Leads data visualization strategy, storytelling, and project execution for internal and external audiences across the organization.
• Develops and implements design standards and best practices to grow the data visualization practice.
• Maintains the IT PMO system landscape understanding system architecture and data across the various systems.
• Assists with optimization of the system landscape providing the most efficient and effective user experience for IT Leadership, Management, and the overall user base.
• Develops decommission plan for systems and data when applicable and lead the decommission effort.
• Provides expertise to troubleshoot, determine root cause and resolve complex PPM application problems engaging vendor and escalating as necessary for issue resolution.
• Works with vendor to configure and implement system modifications when needed.
• Keeps all environments ensuring consistency of configuration and data across environments (Testing/Training & Production)
• Creates PPM reports and dashboards working with key stakeholders to define requirements and ensure standardization across various groups and stakeholders using PowerBI.
• Strengthen awareness and adherence to PPM processes through periodic communications to reinforce appropriate usage of processes.
• Serves as the primary backup and provide assistance when required for functional PPM Administration duties including:




• Conducting User Administration functions
• Maintain PPM user license counts and projections
• On-going creation of projects, resources and other system entities
• Monitors, maintains, and reports on Resource Management
• Monitor processing of weekly timesheets, identifying discrepancies and troubleshooting issues towards resolution.
• Monitor integrity of project information maintained in the PPM data repository
• Develop training materials and provide training to users
• Assist PMs and other users with basic functions of the system




• Defines data requirements, gather and mine large scale of structured and unstructured data, and validate data.
• Works directly with business partners to understand the business needs and translating those needs into analytic solutions.
• Serves as a technical resource and subject matter expert for data visualization.

Education Required

• Bachelor's degree required.
• Majors preferred in Computer Science, Computer Information Systems, Business, Management, Information Systems or Engineering.

Skills Required

• 5+ years experience in a Data Analysis, Administration, Engineer developing reports and dashboards in PowerBI.
• Experience turning complex data into clear, visual stories that deliver actionable insights and drive business decisions.
• Working level knowledge of SQL preferred. (basic queries)
• Advanced knowledge of Microsoft Excel (macros, vlookups, pivots)

Skills Preferred

• Experience developing reports and dashboards in SpotFire, Tableau, or similar tools.
• Experience presenting and communicating with executive stakeholders.

Work Conditions

Environment: Hybrid 3 days on-site and remote work 2 days per week.

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.