Sr. Workflow Specialist

Sr. Workflow Specialist (Business Process Consultant)

Job Summary

We are seeking an experienced and detail-oriented Senior Workflow Specialist (Business Process Consultant) to support enterprise-level health IT initiatives. The ideal candidate will be a subject matter expert in business process design and documentation, workflow configuration, and systems implementation in secure environments. This position will play a key role in translating functional needs into scalable and actionable technical designs-particularly within OpenText environments.

Responsibilities

• Analyze, document, and model current and future-state business processes and workflows to support enterprise health information systems.
• Collaborate with business users, developers, and system integrators to gather requirements and translate them into user stories and epics using Agile development tools (e.g., Jira).
• Design and document business processes in sufficient detail to guide workflow configuration-especially in OpenText Content Suite environments.
• Lead and participate in requirements-gathering sessions, stakeholder interviews, and functional walkthroughs.
• Create and maintain comprehensive documentation, including business requirements, technical requirements, workflow diagrams, and traceability matrices.
• Support the implementation of secure, standards-based health information systems within regulated environments (e.g., DoD, VA, or civilian healthcare).
• Act as a liaison between functional teams and developers to ensure the successful deployment of process improvements and automation solutions.
• Provide subject matter expertise and mentorship on business process best practices and tools.

Education and Experience

• Bachelor's Degree in Computer Science, Engineering, or related field OR 10 years of equivalent relevant work experience.
• 7+ years of experience in developing and documenting business workflows and requirements for enterprise systems.

Required Skills

• Active CompTIA Security+ certification.
• Hands-on experience using Agile development tools (e.g., Jira) to write and manage user stories, epics, and acceptance criteria.
• Proven experience documenting workflows in sufficient detail to enable technical configuration and system integration.
• Experience implementing health information systems in secure operating environments, particularly in government or DoD contexts.
• Demonstrated ability to translate functional/business requirements into detailed technical requirements and system design documentation.

Desired Skills

• OpenText Content System certification (AppWorks, Content Suite, or Extended ECM).
• Experience configuring or supporting workflows in OpenText or similar enterprise content management (ECM) platforms.
• Familiarity with federal health IT standards, interoperability frameworks (e.g., HL7, FHIR), or DoD/VA integration initiatives.
• Experience with business process modeling tools (e.g., Visio, Lucidchart, Bizagi).
• Working knowledge of cybersecurity best practices and NIST RMF frameworks.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to effectively interact with technical and non-technical stakeholders.
• Detail-oriented with strong documentation and organizational skills.
• Self-starter with the ability to manage multiple priorities in a fast-paced environment.

Security Clearance

• Eligible to obtain a Public Trust Clearance.

More About B&A:

Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

Benefits and Programs

B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution.

B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:

• The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
• A formal mentorship program
• Job shadowing and cross training opportunities
• Brand Ambassador program
• Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
• Monthly teambuilding events
• B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more

At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.

EEO

B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.

EEO is the Law

B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.