Lab Technician I - Morrisville, NC

SUMMARY

Responsible for providing support to Scientists in maintaining all aspects of the lab, which involve knowledge on fundamental lab support policies, programs and practices while completing appropriate forms, documents, and databases. May include various forms of samples, such as environmental, biological, chemical, and related areas.

ESSENTIAL FUNCTIONS

• Processes items in the shipping and receiving area to ensure proper disposition.
• Assists in the cleaning of laboratory glassware as needed.
• Maintains the general laboratory and facility supplies inventory for the site.
• Picks up, transports, and maintains samples, documents, materials, and other items as needed.
• Completes and processes documents, databases, and related materials and information according to established procedures.
• Provides fundamental support in the application and assistance to staff and management regarding lab support policies, programs, and practices.
• Assists with ensuring compliance with applicable laws, rules, and regulations; receives guidance and direction or escalates when required.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS

Education and Experience

High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training, and experience. One year of experience in a lab or environmental setting is preferred.

REQUIRED KNOWLEDGE AND SKILLS

Required Knowledge

• Fundamental principles, practices, and techniques of lab support.
• Customer service principles and practices.
• Understanding of the daily administration of lab support programs, policies, and procedures.
• Fundamental methods to resolve lab support or technical problems, questions, and concerns.
• Ability to learn standard applicable organizational policies and procedures on sample maintenance.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.

Required Skills

• Performing fundamental lab support duties in assigned areas.
• Serving as a team member working with coworkers.
• Operating in both a team and individual contributor environment.
• Interpreting, applying, and explaining organizational policies and procedures.
• Maintaining databases, forms, documents and related information.
• Using initiative and judgment within established department policies and procedures.
• Using tact, discretion, and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to groups and peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

Benefits

80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, parental leave, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.