Operations Manager - Pasadena, TX

Severe Service Specialists (Triple S) is a manufacturer's representative and factory authorized automation facility for valves that are engineered to withstand severe applications. We pride ourselves on knowing our customers' processes and being able to provide flow control solutions. Triple S is also an authorized automation facility for Mogas, Clarke, L&T and other valve lines we represent.

Severe Service Specialists is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas.

Job Information

The Manager of Operations is responsible for leading the operation of a medium volume distribution center in support of company goals. Responsibilities include, but are not limited to, strategic and operations planning for the DC, including financial management, operational performance and analysis, planning and execution, distribution, fleet management, inventory management, vendor management, and leadership, including performance management. Provides input and feedback on all operations, processes and results to the Vice President of Operations.

Key Responsibilities

• Develops a strategy that outlines the capacity planning requirements, including facilities, equipment, and staff, to meet the current and anticipated growth goals of the company
• Maintains documented procedures for work processes
• Provides clear expectations on metrics and goals to all site associates
• Manages performance of DC management and associates and recognizes, trains, coaches, counsels, and takes corrective action when warranted
• Works closely with the Branch commercial leaders, inside sales and expeditors to fulfill customer requirements and orders. This includes interaction with Branch Manager's throughout the V&A network
• Manages dedicated delivery processes and carrier services
• Partners with support staff to ensure compliance with all DOT regulations
• Understands and uses financial indicators/metrics and profits and losses to measure the performance of business
• Maintains compliance with all safety and Hazmat rules and regulations, legal regulations, and human resource policies
• Manages fleet resources to meet daily customer service delivery requirements.
• Manages slotting and storage layout for optimum efficiency
• Ensures safety and security of associates, facility, equipment, and inventory
• Ensures compliance with processes and procedures to maintain accurate inventory levels and prevent shrinkage

Qualifications:

• 5-10 years experience preferred specifically in DC facilities with Valves industry exposure
• Typically requires BS/BA in related discipline. Generally 7+ years experience in related field. May require certification. Advanced degree may offset less experience in some disciplines
• Problem Complexity: Solutions require analysis and investigation
• Achieves planned results by decisions and actions based on professional methods, business principles and practical experience
• Manages a group or team of professional individual contributors and/or indirectly supervises
• Support staff

Physical Demands

• Frequently required to stand
• Frequently required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually utilize visual acuity to read technical information and/or use a keyboard
• Occasionally required to lift/push/carry items up to 25 pounds
• Occasionally work near moving mechanical parts
• Occasionally exposure to outside weather conditions
• Occasionally loud noise (examples: shop tool noises, electric motors, moving mechanical equipment)

Work Environment

This role operates in a professional office environment with flexibility for hybrid work. Standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required.

The Perks of Working Here

FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include:

• Medical, Dental & Vision Insurance with multiple plan options
• Company-paid Life and Disability Insurance
• 401(k) with company match
• Health Savings & Flexible Spending Accounts
• Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
• Employee Assistance Program (includes 3 free counseling sessions)
• Identity Theft Protection at discounted rates

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success.

FloWorks participates in the US Government's E-Verify program.