System Administrator

Job Summary

The System Administrator will provide vision and leadership for developing and supporting IT infrastructure. In this role, the Engineer will oversee the company's tech-stack and cloud-related strategies and ensure that all systems are optimal and operating effectively.

What You'll Do

• Ensure the integrity and stability of IT services by monitoring system performance, and error messages, coordinating planned maintenance, responding to system outages, and providing root cause analysis.
• Manage the deployment, maintenance, and upgrade of IT systems, including servers, PCs, operating systems, networks, databases, and software applications.
• Enhancing cloud infrastructure by designing cloud infrastructure to be highly redundant and secure.
• Configure and Maintain Cloudflare settings for optimal website performance and security.
• Collaborate with development teams to integrate Cloudflare solutions into web applications.
• Collaborate with other departments to understand their IT needs and implement IT solutions that align with the company's goals and objectives.
• Stay current with the latest technologies and trends in IT infrastructure and cybersecurity to ensure the company's technology stack remains up-to-date and secure and provide recommendations.
• Assess and resolve incidents or problem tickets for a variety of technical solutions and equipment.
• Configure and deploy IPS/IDS-enabled firewalls, ASA firewalls, routers/switches, virtual & physical servers, and other equipment within the company infrastructure.
• Implement, communicate, and enforce company security policies and procedures.
• As required, perform periodic security compliance auditing, assessments, and reviews.
• Work extended hours as required to meet business requirements or resolve issues.
• Participate in on-call rotation to provide 24 x 7 support and perform required checklist activities while on-call.
• As Needed Provide technical support and guidance to users, addressing all issues related to IT infrastructure and assisting in troubleshooting and problem resolution.

What You Bring

• Proven experience in IT system administration both on-prem and in cloud environments.
• Strong knowledge of network architecture, database management, and IT security best practices.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organization.
• Work Environment: This role typically operates in an office environment and may require occasional travel to different company sites for system installations or support.
• Ability to communicate technical concepts to non-technical users.
• Experience with Deployment and configuration of Active Directory including managing Group Policy.
• Experience with Cloudflare, supporting an eCommerce environment.
• Experience with Cloud-based infrastructure including Azure, GCP, or AWS.
• Experience with enterprise data backup solutions.
• Experience with managing EDR, NGAV, or Allow-Listing software.
• Experience with Incident response management.
• Experience with Microsoft Exchange or Office 365 email.
• Familiarity with Cisco network hardware configuration and support.
• Familiarity with VOIP technology.
• Familiarity with enterprise mobile manager solutions (e.g. MobileIron, AirWatch).
• Familiarity with PowerShell and/or PowerCLI.
• Familiarity with enterprise monitoring tools like Nagios or SolarWinds.

What We Offer

• Excellent medical/dental and vision coverage- Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits-choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay; up to 50% of your pay

Galls is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call Human Resources at 859-266-7227 with the nature of your accommodation request and include the Galls location and the title of the job opening.