Fraud Investigator

Position Overview

The Fraud Investigator role is responsible for conducting complex investigations that may result in Fraud focused Suspicious Activity Report (SAR) filings. The incumbent will conduct investigative research, document case evidence, and as appropriate, SAR referrals, and complete approved SARs in accordance with Bank policies and procedures, and regulatory requirements.

Primary Job Functions

• Utilizes critical thinking to investigate fraudulent activity including complex and/or high dollar check, account, and loan fraud cases in which customers are victims or perpetrators, and document all appropriate evidence in accordance with Bank policies and procedures.
• As needed, create SAR referrals and required case files on unusual activity for SAR committee approval.
• Completes SAR forms and on-going reviews based on Bank standards and government filing requirements.

• Complete grand jury subpoena reviews and prepare SAR referral, if appropriate.
• Ensure all case documentation is thorough, well-organized, and audit-ready.
• Ensures fraud investigations are within applicable laws and standards.
• Work closely with internal business partners and law enforcement (as necessary).
• Investigate suspected cases of elder financial exploitation involving senior customers, ensuring proper documentation, reporting, and collaboration with internal and external partners.
• Performs other duties and investigative activities as assigned by management.

Secondary Responsibilities

• Assist with the creation/updating of procedures related to investigations.
• Assist with various tasks including corresponding with branches, departments, local and federal agencies regarding fraud issues.
• Interact with customers on fraudulent/potentially fraudulent activity.

Minimum Requirements

• Two or more years of college and two years of Fraud or AML compliance experience; or equivalent combination of education and experience.
• Minimum 1 year SAR completion experience.
• Minimum 3 years previous depository financial institution experience.

Preferred, but not required

• Related certification preferred (e.g., CFE, CFAP, CFCS, or CFI).
• Bachelor's degree in related area of study preferred.

Competencies

• Proficient in using Jack Henry core banking software, Fraud monitoring software such as BAM+ or Abrigo Fraud Detection and Windows 2010 Office software.
• Experience working in a fast-paced environment, understanding that urgency and meeting deadlines are frequently part of the work.
• Strong interpersonal, communication (written and verbal) and organizational skills with the ability to work independently, as well as, collaboratively within a team environment.
• Ability to present findings clearly and persuasively in both written reports and verbal briefings.
• Interact effectively with all levels of management, law enforcement, while maintaining strict confidentiality.
• Strong decision making, analytical and investigative abilities with attention to detail and accuracy.

Location Details

This position is considered a hybrid role. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs.

Compensation & Benefits

Base pay: $60,192 -$75,000

Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.

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