Position Details
Position Information
| Requisition Number |
S4631P |
| Home Org Name |
Enrollment Management-Operations |
| Division Name |
VP for Enrollment Management |
| Position Title |
Administrative Support Specialist |
| Job Class Code |
DB15A-B |
| Appointment Status |
Full-time |
| Part-time FTE |
|
| Limited Term |
No |
| Limited Term Length |
|
| Job Summary |
The Auburn University Office of Enrollment Services seeks an Administrative Support Specialist I/IIwho will assist in the development, maintenance, review and update of TigerStripe Tele-counseling program communications while supervising student employees, which includes interviewing and managing the tele-counseling staff.
NOTE: Position hours are Monday-Thursday 9:30am - 6:30pm and Friday 7:45am-4:45pm.
|
| Essential Functions |
- Advises others on processes, procedures, and services; and resolves policy related or procedural problems. Provides information to and facilitates communication between administrators, faculty, staff, prospective and incoming students and their families, stakeholders, and participants concerning undergraduate admissions application process, Auburn Student Experience and Auburn University.
- Gathers information and prepares various reports and correspondence; researches and resolves issues. Creates, coordinates, builds, audits and maintains all forms, training materials, inquiries, scripts and reports for all Tele-counseling calls.
- Provides budget tracking and coordination for a unit or department.
- Plans and coordinates large or complex projects, writes, plans, coordinates,manages, and edits an assortment of communications for each Tele-counselingcall (including scripts, FAQs, email communications and other requests).
- Performs specialized technical duties and coordinates processes. Coordinate and gather all appropriate information need for each individual script, FAQ, form, query and call.
- Reviews and verifies documentation for completeness and compliance with policies and procedures.
- Assists in the development and maintenance of data and databases to ensure accurate and accessible records for all programs' list serves, address lists, stakeholders, and program attendees.
- Performs a variety of clerical duties, which may include (but not limited to): typing& correspondence, filing/folders, recordkeeping/compilation/data entry, preparation/processing forms (high school transcript evaluation), calendars and scheduling, mail distribution and outgoing prospective student mailings, travel/expense vouchers, telephones and greeting, supplies/inventory, limited supervision of clerical or student work, other support duties of similar difficulty.
|
| Why Work at Auburn? |
Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
Ready to lead and shape the future of higher education? Apply today! War Eagle! |
Minimum Qualifications
| Minimum Qualifications |
Level I: High school diploma or equivalent plus 4 years experience in administrative support services.
Level II: High school diploma or equivalent plus 6 yrs experience in administrative support services.
Substitutions allowed for Experience: When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience. |
Minimum Skills, License, and Certifications
| Minimum Skills and Abilities |
Knowledge of office rules, procedures and operations that require previous training and experience to perform is required. |
| Minimum Technology Skills |
|
| Minimum License and Certifications |
None Required. |
Desired Qualifications
| Desired Qualifications |
Desired qualifications include: proficiency in Excel, Word, Access and Banner; ability to prioritize multiple projects for three areas; and interpersonal skills as position involves interaction with prospective students and families as well as other University units. |
Posting Detail Information
| Salary Range |
$36,410 - $58,710 |
| Job Category |
Administrative |
| Working Hours if Non-Traditional |
|
| City position is located in: |
Auburn |
| State position is located: |
Alabama |
| List any hazardous conditions or physical demands required by this position |
|
| Posting Date |
07/31/2025 |
| Closing Date |
08/19/2025 |
| Equal Opportunity Compliance Statement |
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their
website to learn more. |
| Special Instructions to Applicants |
|
| Quick Link for Internal Postings |
https://www.auemployment.com/postings/54716 |
|
Auburn
$36,410 - $58,710
Jul 31, 2025