Dispatcher

Who we are

For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.

Our Vision

Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.

Our Business

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

Our Value

Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world's largest organizations to reimagine waste management for a smarter, more sustainable world.

All that we're missing is you. Apply today!

About the role

Reporting and supporting the Dispatch Manager, the Dispatcher will dispatch, re-route and have communications with drivers. The Dispatcher will also report metrics to key central office and business unit managers, provide customer service and perform data entry as part of their key responsibilities of this position.

Primary Responsibilities:

• Accept and input daily service orders and details.
• Maintain high volume communication with Sales/CSR's, clients, and drivers regarding delays, changes, cancellations, re-routing, and continuous improvement processes.
• Accurately completes DOT mandated paperwork, manifests, labeling, bill of lading, etc.
• Tracks fines, penalties, inspections, condition reports, on time percentages, hours worked, missed stops, gallons hauled, and other key bulk metrics.
• Analyze and recommend corrective actions with respect to all delivery breakdowns.
• Learns compatibility and other technical rules for the optimization and safe use of all rolling stock assets
• Tracking assets at the tank washes and ensuring they are turned and picked up in a timely manner.

Position Requirements:

• High School Diploma or equivalent
• Previous dispatcher and scheduling experience (preferred)
• Required to pass DOT Hazmat Training (initial hire and every 3 years)
• Strong organizational and communication skills
• Strong customer service skills including excellent communication at all levels of interaction.
• Ability to work under demanding conditions and respond in a professional and timely manner.
• Must operate a variety of office equipment including a personal computer, email, internet, and customized business software.
• Ability to maintain strict confidentially.

Physical Requirements

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.

What Covanta Offers You:

• Health Care Benefits - start 1st day of employment.
• Wellness Program Incentives & Rewards
• 401k - match up to 7%.
• Paid Time Off (Vacation & Holiday)
• Paid Parental Leave
• Short-Term & Long-Term Disability Benefits
• Tuition Reimbursement
• Employee Referral Bonus

All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Our DEI Commitment

Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.

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If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the 'Contact Us' button. Under Inquires, select 'Careers' in the Interest field, fill out all required fields including your message. In the message section, please note this is a 'Job Application Accommodation Request'.

Attention Staffing Agencies & Search Firms

Reworld may sometimesselectively collaborate with staffing agencies and search firms (Agencies). Reworld will only consider candidates from Agencies with whom a signed agreement and a duly authorized work order (for a specific role)has been duly executed. Any unsolicited candidate submissions or candidate submissions from Agencies that do not meet these criteria, will be deemed invalid and ineligible for any fees.