Learning Technology Specialist

40 Hours Flexible schedule to meet department needs to include possible evenings and weekends. Evening hours required, not to exceed two shifts per week.

Through developing supportive and empowering relationships with students, the Learning Technology Specialist has significant responsibility in upholding the College's focus on student learning. The Specialist is responsible for the delivery of a multitude of technology support services for students The role will collaborate with faculty, staff and students to evaluate what technological barriers are hindering student success and help provide solutions to overcome those challenges. Using a collaborative, holistic approach, this role will develop and implement an array of technological support services in multiple formats (individual, group, online, in-person, workshops, videos, etc.). This position works directly with the Library, Tutoring and Academic Support Center, and IT Help Desk.

• Assist students via scheduled appointments, drop in visits, email correspondence, and other communication channels and maintain accurate tracking data and notes within Navigate360 for student appointments and referrals.
• Serve as a resource for students, empowering them to engage with faculty and utilize key resources (Self-Service, Navigate360, and Canvas) and student services such as advising, financial aid, career services, and access and disability services.
• Create videos and documents to support students as they utilize the technology used in the classroom
• Create, maintain, and implement process documents to support students and faculty in the classroom
• Lead the development and/or enhancement of workflows, policies, and tools
• Develop, facilitate and provide training and development to the campus community in a variety of formats, to include professional development days, virtual trainings, tutorials, seminars, and faculty and employee meetings
• Responsible for collecting and analyzing data, identifying trends, and creating reports. Utilize data to inform changes to resources, services, and tools.
• Contribute to long-term planning, goal setting, and participates in assessment of library and academic support services and resources
• Create promotional materials for student technology support and advertise with the campus community, which includes an in-person and online presence
• Organize and execute workshops and trainings to engage students in learning institutional software platforms, and various other technologies.
• Provide targeted intervention services to students to help address technology needs hindering their success
• Provide one-on-one coaching that supports student agency with their technology skills and familiarity with the technology tools utilized in class
• Collaborate with departments across the college to identify gaps and opportunities to support the development and implementation of innovative technology use and academic support of students
• Foster a positive, welcoming, and inclusive environment for all students and ensure that students receive a welcoming and efficient service
• Assist with supporting and giving direction to student employees
• Provide input and collaborate in the selection of collection and library resources
• Create subject, course, and assignment-related research guides (LibGuides)
• Play a role in campus-wide enrollment and retention events and programs
• Participate in relevant training and professional development services to effectively support student academic success and retention
• Participate in appropriate professional development trainings and associations to stay informed of technological advancements and best practices in the area of learning technology.
• Work collaboratively with others (e.g., supervisor, college leadership, colleagues, stakeholders, vendors, and student employees) to accomplish functions and responsibilities
• Provide back-up coverage for circulation functions
• Assume additional duties as assigned by immediate supervisor or higher-level administration

• Associate's degree from regionally accredited institution
• Relevant work experience in the field of technology, teaching, academic support, and/or library science
  
  

• Bachelor's degree from regionally accredited institution in technology, education, or library
• Higher education or community college experience
• Experience in tutoring, teaching, or academic support
• Bilingual

Equal Employment Opportunity

McHenry County College declares and reaffirms a policy of equal opportunity and non-discrimination. The College will make all decisions regarding admission, employment, participation in educational programs, or activities, without discrimination on grounds of race, color, creed or religion, sex, national origin, ancestry, age, order of protection status, marital status, physical or mental disabilities, military status, sexual orientation, gender-related identity, pregnancy, unfavorable discharge from military service, or other factors prohibited by law. Decisions regarding employment include hiring, promotion, termination, wages or salaries, benefits, and other terms and conditions of employment. MCC is committed to diversity and inclusion in its college community. To request reasonable accommodation to participate in any aspect of the hiring process, contact Human Resources at AskHR@mchenry.edu.