Customer Care Specialist
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![]() United States, North Carolina, Durham | |
![]() 3791 South Alston Avenue (Show on map) | |
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Description
About the Company Bell and Howell is focused on improving customer experience by providing advanced technologies in high-growth markets. Leveraging a rich history and expertise in mechatronics and workflow efficiency, the company delivers comprehensive solutions in retail click-and-collect, pharmaceutical factory intelligence, consumer packaging automation, and production mail. The company is one of the largest and most sophisticated service organizations in the world, with more than 800 service engineers, 24/7/365 customer service and technical support centers, as well as advanced remote monitoring and diagnostic capabilities. Position Title: Customer Care Specialist Location: Durham, NC Shift: 7:00am-3:30pm Saturday-Wednesday Pay: 18/hr. Job Summary: Reporting directly to the Manager of the Customer Care Center, this person plays a key part in our Customer Service team! This role updates databases, answers support calls, and keeps record of important information. Job Responsibilities:
Supervisory Responsibilities: N/A Competencies (Skills, Knowledge and Abilities):
Education and Experience:
Travel: This position does not require travel. Physical Requirements:
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law. Equal Opportunity Employer
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