Insurance Administrator - Commercial Construction

With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides clients the experience and resources of a national company, combined with the hands-on approach of a local company.

The Corporate Insurance Administrator reports to the Director Corporate Risk Management and requires a prominent level of professionalism, communication skills, and flexibility. Work with all levels of internal Operations management, support staff, and external contacts (subcontractors, vendors, material suppliers, consultants, and clients) to coordinate insurance documentation and coverage issues. Pepper offers workplace flexibility, providing one day remote work per week and four days in a Pepper office.

• Administer the companywide insurance document database to ensure all required documentation is received, reviewed, and approved per contractual and company requirements.
• Review, track, and process insurance documents (policies, certificates, endorsements) for compliance with contractual terms and conditions.
• Serve as liaison among Insurance Administrators, Operations management, Corporate Legal, external insurance organizations, and other business units to support scheduling, service changes, process improvements, and training.
• Train new Operations employees on insurance documentation requirements to ensure consistent compliance.
• Coordinate with external insurance administrators on Contractor and Owner Controlled Insurance Programs (CCIP/OCIP) to ensure transfer of documentation between systems.
• Contact external parties (insurance agents, brokers, and clients) to resolve documentation issues and manage deadlines.
• Participate in insurance carrier audits and provide required documentation to meet deliverable schedules.
• Respond promptly to internal and external information requests, including attending meetings and clearly presenting information.
• Attend continuing education and professional development training to maintain professional designations, licenses, and certifications.

• Bachelor's degree from an accredited university or college preferred.
• Professional designations such as Construction Risk & Insurance Specialist (CRIS) or Certified Insurance Services Representative (CISR) preferred.
• Minimum of three years of experience in a Property and Casualty Insurance agency, insurance carrier, or corporate risk management department.
• Working knowledge of Property and Casualty insurance coverages, policy forms, and certificates of insurance.
• Detail-oriented with the ability to manage high-volume workflows and prioritize tasks.
• Strong communication, decision-making, problem-solving, and organizational skills.
• Ability to work independently and collaboratively with stakeholders including subcontractors, vendors, consultants, and clients.
• Proficient in Microsoft Office Suite (Word, Outlook, Excel, Teams).
• Ability to maintain confidentiality in written and verbal communications.

This position's target hiring rate is $40.00/hour and it is a non-exempt position.

The wage for this role considers many factors, such as location, transferable skills, work experience, licensure and certification, business needs, internal equity, and market demands. The pay range is subject to change and may be modified. Roles are eligible for bonuses and benefits.

Pepper Construction is dedicated to offering our employees a comprehensive and best-in-class benefits package that prioritizes their physical, financial, and emotional well-being. We offer medical, dental, vision, life, and disability insurance plans, a generous 401k match, and a student loan repayment benefit. In addition to paid time off for company holidays, vacation, and personal days, Pepper offers fully paid medical and parental leaves, mental health services, and more.

For additional information, visit www.pepperconstruction.com.

Pepper Construction is an Equal Employment Opportunity employer.

Please note: Pepper does not sponsor work visas.