Job Purpose:
The Senior Management Support Specialist plays a critical role in providing high-level administrative, operational, and analytical support to leadership and project teams. This position is responsible for streamlining processes, managing documentation, supporting project oversight, and ensuring organizational readiness across a broad range of functional areas. The ideal candidate brings strong project management experience, analytical acumen, and communication skills to support mission success with minimal supervision.
Responsibilities:
- Maintain and update project management documentation and job aids to ensure compliance with current procedures and standards.
- Collect, analyze, and report data across multiple sources using advanced Excel functions (e.g., VLOOKUP), supporting capital planning, configuration management, cloud hosting, and other operational needs.
- Draft written documentation, process narratives, FAQs, and coordinate training in support of change initiatives.
- Independently manage executive support functions, including calendar coordination, meeting logistics, and leadership briefings.
- Create and manage document and content structures using tools such as Office 365, SharePoint, Microsoft Teams, and standard file templates.
- Update and organize internal SharePoint content, standardize internal processes, and ensure consistency across platforms.
- Interpret Executive Orders and legislation to assess operational impact and identify required tasks and deadlines.
- Assist the Project Management team with quality gate and SOP documentation to meet checklist and compliance requirements.
- Review and edit draft policies and internal documentation for formatting, grammar, and clarity.
- Coordinate responses to leadership data calls, track taskings, and manage suspense deadlines with follow-ups to ensure completion.
- Develop and maintain task tracking tools or dashboards for leadership task management.
- Provide support for presentation creation, research, data compilation, and delivery for executive and internal meetings.
- Conduct daily QA checks and update change logs for change management initiatives to ensure pre-deployment readiness.
- Support virtual testing initiatives by preparing test plans, tracking progress, assisting testers, and organizing documentation and reports.
- Maintain team communications, distribution lists, and bi-weekly meeting agendas using defined templates.
- Perform duties within the broader Management Support Specialist category and contribute to additional management tasks as assigned.
Education and Experience:
- Bachelor's degree in Business Administration, Public Administration, Project Management, or a related field (or equivalent experience).
- Minimum of 5 years of experience in management support, project coordination, or similar roles.
- Proven experience in federal program support, data management, and process documentation is highly desirable.
- Proficiency with Microsoft Office Suite, including advanced Excel functions.
- Experience with Office365 tools, SharePoint, and Microsoft Teams for content and workflow management.
- Ability to analyze legislative or executive guidance and translate into actionable business tasks.
- Excellent written communication, editing, and presentation preparation skills.
- Strong interpersonal skills with the ability to work collaboratively in a team environment and independently.
- Detail-oriented, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Experience supporting change management, testing cycles, and process improvement efforts.
Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our employees are happy and motivated. If you are interested in the opportunity above please contact us and join a dynamic, fun and, fast growing organization.
Strativia is an Equal Opportunity Employer and strives for diversity. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets
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Strativia
Jul 31, 2025