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UTS- IT Instructional/Classroom Support - Temporary

North Carolina State University

$30/hr

United States, North Carolina, Raleigh

Jul 31, 2025

Position Information

Posting Number	PG195350TM
Position Number	48CBL03
Position Type	Temporary
Essential Job Duties	The College of Agriculture and Life Sciences ( CALS) IT group provides comprehensive technology support to departments, centers, and research stations within the NC State community. This temporary position will support CALS classrooms and conference rooms across the main and Centennial campuses, ensuring instructional and A/V technologies function smoothly. Key Responsibilities: Troubleshoot and resolve issues with A/V equipment, videoconferencing systems, and multimedia tools Support wired and wireless network connectivity in instructional spaces Provide Tier 1 or Tier 2 IT support in teaching and research labs Assist faculty, staff, and students with instructional technology and e-learning tools Manage support tickets independently and collaboratively Support A/V installations and integrations in new and existing spaces Provide technical support to the Plant Sciences Initiative
Is Time Limited	Yes
If Yes, Appointment Length	6 - 11 Months
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information

Job City & State	Raleigh, NC
Department	UTS Temporary Services

System Information

Classification Title	Temporary-Technical/Paraprofessional
Working Title	UTS- IT Instructional/Classroom Support - Temporary

Requirements and Preferences

Work Schedule	Core Business Hours are Monday - Friday; 8:00 AM - 5:00 PM, this position is available for 35 - 40 hours a week within core business hours.
Other Work/Responsibilities	This position will require driving to various classrooms across campus ~ 20-25 hours a week.
Minimum Experience/Education
Department Required Skills	Strong analytical, problem-solving, and communication skills At least one year of experience with A/V integration and support Proficiency with Windows 10/11 and macOS Experience with ITSM tools (e.g., ServiceNow, Remedy) Ability to lift up to 50 lbs and operate standard office equipment
Preferred Years Experience, Skills, Training, Education	Extron A/V Associates or CTS certification Experience with Extron/Crestron systems, lecture capture, and conferencing tools (Zoom, Webex, etc.) Experience in higher education, especially in research environments Familiarity with Active Directory, JAMF, and computer imaging Experience with large-format printers and vendor coordination
Required License or Certification	n/a
Valid NC Driver's License required?	Yes
Commercial Driver's License Required?	No

Recruitment Details

Anticipated Hiring Range	$30/hr

Recruitment Dates

Job Open Date	07/31/2025

Applicant Information

Quick Link

https://jobs.ncsu.edu/postings/221712

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.