Peer Advocate - Pool - Fresh Start

Tacoma Community College ( TCC ) is built on the traditional homelands of the Puyallup Tribe. The Puyallup people have lived on and stewarded these lands since the beginning of time and continue to do so today. Our college commits to uplifting the voices, experiences, and histories of the Indigenous people of this land and beyond. TCC stands in solidarity with Black Lives Matter and the Black community and we strive to become an anti-racist institution. We are examining racism, both implicit and explicit, as a system of domination, and we seek to identify and abolish it in our policies, procedures, and practices.

As the winner of the 2020 Association of Community College Trustees Equity Award for the entire Pacific Region, TCC is committed to recruiting faculty and staff who are reflective of the diverse community we serve. We are specifically focusing on improved support for traditionally underserved populations at TCC including Black, Indigenous, and people of color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, the college seeks applicants who will intentionally support and promote efforts related to equity, diversity, and inclusion, and who recognize and honor the important role that diversity brings to an educational community.

Since opening its doors in 1965, Tacoma Community College has provided a high-quality, affordable education to more than 500,000 people. Serving Tacoma, Gig Harbor, the Key Peninsula, online students and the women's prisons, TCC educates about 11,000 students annually. Many TCC students are the first in their families to attend college, 58 percent receive financial aid, 13 percent have children, 42 percent are students of color, and 48 percent work while attending school. TCC has multiple campuses: the main campus is in Tacoma, another is in Gig Harbor, and two additional sites are maintained at the Washington Corrections Centers for Women.

Position Highlights
This position assists new and continuing Fresh Start students, directing them to campus and community resources, answering questions regarding the program and performing basic clerical duties in support of the program.

*This recruitment is to establish an applicant pool for future vacancies. Individuals will be contacted as vacancies occur.

• Answer telephone and email inquiries.
• Use the Fresh Start Resource Room personal computers and Outlook software to schedule appointments for Fresh Start staff
• Provide information about TCC student services and student support systems.
• Answer questions from students and prospective students regarding Fresh Start admissions and registration procedures.
• Handle confidential materials and information.
• Perform basic word processing tasks.
• Maintain Resource Room information/brochure racks.
• Perform outreach or special projects under the direction/supervision of Fresh Start staff.

Minimum Qualifications

• GPA of 2.30 or higher.
• Have attended TCC at least one quarter, preferably two quarters of attendance.

Preferred Qualifications

• Be a current Fresh Start Student at Tacoma Community College.

Conditions of Employment

• Successfully complete a criminal history background check prior to employment.
• Regular and predictable attendance.

The Successful Candidate will Demonstrate

• Ethics and integrity.
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ability to communicate and listen effectively with staff and students.
• Commitment to professionalism and confidentiality.
• Skill in building, and maintaining internal/external customer satisfaction.
• Ability to follow directions and meet the demands of the department.
• Good organizational and study skills.
• History of good work/school attendance, punctuality and commitment.
• Be available and willing to work at various times of the day.

Complete application packages must include the following:

1. Tacoma Community College online application.
2. Cover letter and Resume.