Pharmacy Services Technician, Health Plan (Hybrid)

VNS Health
paid time off, tuition reimbursement
United States, New York, New York
220 East 42nd Street (Show on map)
Oct 07, 2025
Overview Are you a licensed Pharmacy Technician in New York State working in retail and wondering what's next? Here at VNS Health Plans, we believe your skills can go further - beyond the pharmacy counter - to directly improve lives and communities. This is your opportunity to bring your pharmacy knowledge into a member-centered role that offers predictable hours, career growth, and a mission-driven environment, all while working mostly remotely (only one time per month in the Manhattan office). What you bring: New York State Pharmacy Technician Certification Experience in a retail pharmacy setting Strong communication skills - comfortable speaking with members, prescribers, and pharmacy staff Basic comfort with Excel and working with data (training provided) Interest in transitioning to managed care and making a difference at scale What We Provide Referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do As a Pharmacy Technician supporting our Pharmacy Services team, you'll help ensure that our members get the medications and support they need, when they need it. Under the supervision of our pharmacists and clinical leaders, you'll: Review daily pharmacy claims data and reports to catch issues early and support quality improvement initiatives Prepare coverage determination and redetermination files for pharmacist and Medical Director review Conduct member outreach to assist with prescription access, copay questions, or ID card concerns Reach out to retail pharmacies and prescribers to troubleshoot prior authorizations and medication coverage Perform quality checks on formulary data before submission to CMS or NYS DOH Maintain organized data in tracking spreadsheets to support compliance and audit readiness Support the mission of VNS Health by helping close care gaps and improve medication outcomes for vulnerable populations Qualifications Licenses and Certifications: NYS Pharmacy Technician Certificate required Education: High School Diploma or the equivalent required Work Experience: At least one year of pharmacy experience required Managed Care Experience preferred Bi-lingual (Spanish) preferred Proficiency in Microsoft Office (Word, Excel, PowerPoint) required Pay Range USD $20.98 - USD $26.23 /Hr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.