Field Service Technician

Responsibilities:

* Assigned startup and repair of chillers and Temperature Control Units (TCUs) at customer sites.

* They have demonstrated a mastery of all types of units (Chiller, Oil, Water), and require little to no support in the field or with phone support.

* Perform routine maintenance tasks on HVAC equipment, including cleaning, lubricating, and inspecting components to ensure optimal performance and reliability.

* Troubleshooting and diagnosing equipment malfunctions, identifying root causes of issues, and recommending appropriate repairs or corrective actions.

* Use diagnostic tools, instruments, and software to analyze system performance, diagnose problems, and adjust as needed.

* Familiarity with electrical, mechanical, and refrigeration systems used in chillers and TCUs, including wiring diagrams, schematics, and piping layouts.

* Repair and replace faulty components, such as compressors, condensers, evaporators, motors, valves, and controls.

* Perform system tests, inspections, and performance checks to verify proper operation and compliance with specifications and standards.

* Maintain accurate records of service activities, including work performed, parts used, and time spent on each job, using electronic service reports and job tracking systems.

* Adhere to safety protocols, procedures, and guidelines to prevent accidents, injuries, and hazards in the workplace and at customer sites.

* Participate in ongoing training and professional development opportunities to expand knowledge and skills in HVAC technology, equipment, and best practices.

* Build and Test units in the shop as directed by the Service Manager and Production Manager.

Qualifications:

* High school diploma or equivalent.

* Basic understanding of HVAC principles, refrigeration systems, and electrical circuits preferred.

* Mechanical aptitude and willingness to learn hands-on technical skills.

* Excellent problem-solving skills and the ability to work methodically to diagnose and resolve technical issues.

* Strong attention to detail and the ability to follow instructions and procedures accurately.

* Effective communication skills and the ability to work collaboratively as part of a team.

* Always maintain a professional demeanor and dialog with customers.

* When in the field, must wear a DTS logo polo/shirt that is clean and professional.

* Ability to work independently and take initiative to complete tasks with minimal supervision.

* Commitment to workplace safety and adherence to all safety regulations and guidelines.

* Valid driver's license and clean driving record.

* Willingness to work flexible hours, including evenings, weekends, and overtime as needed.

* Excellent attendance record.

* Demonstrate mastery of all types of units (Chiller, Oil, Water)

o 1040 hours (six months) of solo testing here at DTS and/or field experience (not including travel time) for each type of unit.