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Assistant Manager, Operations (Rail)

Maersk Agency USA, Inc.
parental leave, paid time off, 401(k)
United States, North Carolina, Charlotte
9300 Arrowpoint Boulevard (Show on map)
Aug 12, 2025
APM Terminals

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.

We offer

APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority, and experience the numerous advantages of being a valued member of our team.

SUMMARY

The Operations Manager, based in Chrlotte, NC will oversee and direct facility operations to achieve the highest level of safety, productivity, and customer service with a focus constantly on cost and efficient use of labor.
Leads, guides and develops the operational activities of multiple
products within an Area with moderate impact on Business Unit results.
Manages the products so that the Area achieves its short- and long-term
financial and operating objectives, as set by the overall regional
business plan.

PRINCIPAL ACCOUNTABILITIES:

  • Manage staff, labor, and vendors to achieve established safety, financial, and production goals.
  • Manage the development and performance of key stakeholders, including, recommending or implementing positive reinforcement, training, or disciplinary action.
  • Directly manage union workforce, including contractual work practices, discipline, and grievance resolution.
  • Mediate operational issues with union representatives and business agents effectively and professionally.
  • Supervise key stakeholders to achieve customer service level agreements related to the rail operations department.
  • Exercise management authority to promote total-terminal success in accordance with the leadership's strategic vision, including optimization of work processes and efficient manpower utilization.
  • Promote good working relationships with customers, vendors, and the ILWU workforce.
  • Effectively communicate and coordinate with other Transportation and Logistics business units to support the APMM Group strategies and vision.

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE

Necessary to perform the requirements of the position:

  • Education - Minimum four (4) year degree from an accredited college or equivalent Terminal Operations working experience of five (5) or more years
  • Accountability - Ability to set operational plans with short-term impact by maintaining standards that lead to high performance and execution
  • Agility - Ability to modify important changes rapidly
  • Collaboration - Ability to exchange and adapt skills when working together across boundaries
  • Functional Excellence - Broad knowledge in job area/discipline or expertise in a specific discipline.

Appetiser - At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.

We offer - At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority, and experience the numerous advantages of being a valued member of our team

Job Type: Full Time

Salary: 80,000.00 to 90,000.00

Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match

The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

We're looking for - Lean-minded: we are looking for someone who brings a strong mindset of continuous improvement - someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.

DEI statement - Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.

APM Terminals is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

If you are interested in applying for employment with APM Terminals in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing reasonableaccommodations@maersk.com. Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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