Senior HR Coordinator

The Senior Human Resources (HR) Coordinator is the first point of contact for employee HR inquiries, ensuring timely responses or directing questions to the appropriate Centers of Excellence. Additionally, the HR Coordinator manages various projects and programs to support HR initiatives and provides administrative support. This position will play a key role in enhancing the employee experience and supporting the effectiveness of HR operations.

Key Accountabilities

• Triage, research, and correctly respond to Payroll, Benefits, and Leave support related employee questions via phone, email, or other channels in a timely manner.
• Prioritize inquiries, conducting necessary research, and providing accurate responses quickly to ensure employees feel supported.
• Consistently audit and refresh the HR knowledge base to maintain its accuracy and relevance.
• Perform accurate data entry to update employee records and maintain organized databases.
• Support various HR projects and processes, including referral program, tuition reimbursement, and system testing.
• Assist with administrative tasks such as invoice processing, new hire audits, life event documentation, COBRA, and other HR operations.
• Identify and recommend improvements to HR processes and service delivery.

The successful candidate will demonstrate a proactive, solutions-oriented mindset with a commitment to delivering exceptional customer service. They will possess strong communication skills and bring a high level of accuracy and professionalism to every task. Success in this role will require the ability to manage sensitive employee information with discretion, prioritize competing demands, and maintain a high level of responsiveness and follow-through.

Qualifications

• High School Diploma or Equivalent
• 3 or more years of related work experience

Strongly Preferred Qualifications

• Experience with Microsoft Office Suite
• Prior experience working in Human Resources
• Experience supporting Payroll, Benefits, and Leave support

Skills and Abilities

• Strong customer service
• Strong organizational and time management skills
• Ability to manage multiple tasks and priorities
• Critical thinking skills
• Attention to detail and accuracy

This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week.

The full salary range for this position is $44,900 - $77,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.