New 
Sr. Manager Commercial Planning - MCAPS E&O Revenue Operations
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Aug 14, 2025 | |
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OverviewThe Enablement & Operations (E&O) team enables Microsoft Customer and Partner Solutions (MCAPS) Team to better serve every person and organization's transformation and economic success. How? We design, build, and manage the levers that accelerate commercial growth-including compensation, business performance and insights, planning, skilling, and tooling and engineering. The MCAPS E&O Revenue Operations team empowers every person in MCAPS to better serve customers by activating and transforming the Microsoft commercial revenue engine. We are seeking a strategic individual who will be responsible for shaping and executing the content and communications strategy that supports the MCAPS planning rhythm of business (RoB). This role will drive clarity, alignment, and engagement across stakeholders by developing compelling narratives, scalable content, and communication frameworks that support fiscal planning. This Sr. Manager Commercial Planning - MCAPS E&O Revenue Operations role is focused on delivering the right messages to the right people in the right way-clearly, consistently, and effectively. The individual will lead the development of strategic content and experiences, shape key narratives, manage content planning milestones, and guide stakeholders-across both core and regional audiences-on what's happening, what's next, and what's due. Responsibilities include creating clear and engaging content, managing communications for key events like the Planning Summit, and the MCAPS Leadership Summit (MLS), aligning messaging with planning milestones. The role also involves mapping and delivering a clear content journey, simplifying engagement through streamlined templates, and collaborating with the Planning and Comms Lead community to ensure consistency across MCAPS. Success will be measured through established KPIs and the ability to drive clarity, alignment, and engagement across a complex, global stakeholder landscape. We welcome your application! Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their highly qualified contributions each day. Join us and help shape the future of the world.
ResponsibilitiesStrategic Content Development Create and manage planning-related content including executive narratives, planning frameworks, milestone communications, and enablement materials that support MCAPS-wide planning motions. Communications Strategy Design and execute internal communications plans that align with planning milestones, business priorities, and change management needs. Stakeholder Engagement Partner closely with Revenue Operations, E&O, and cross-MCAPS teams to ensure consistent messaging, timely updates, and alignment across planning workstreams. Enablement & Onboarding Lead the development of onboarding materials and training assets for planning leads and stakeholders, including Planning Summit content and asset libraries. Program Management Support the execution of the planning RoB, including managing calendars, coordinating deliverables, and ensuring timely publication of materials. Insights & Feedback Loops Establish mechanisms to gather feedback, measure communication effectiveness, and continuously improve content strategy and delivery. Embody our Culture and Values | |