Manager, Insurance, Hybrid, DMV Area

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

Working at Enterprise

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with anexceptional benefits package.

Job Description Summary

Job Description

• People management responsibilities for the risk associate including supervising, coaching, developing and training. The risk associate is primarily responsible for claims management and incident and litigation tracking.
• Relations management responsibilities for the insurance brokerage community. Be the primary contact with our insurance brokers and ensure these relationships are maintained and healthy. Periodically reevaluate the broker relationships to ensure we have the best representation available in the market.
• Provide the development team with cost estimates of the development and permanent insurance during the pre-development/due diligence process.
• Ensure project-level required insurance for our development deals, including builder's risk and construction liability, are secured. Work closely with the development and the construction management team to determine what entity should procure the insurance (general contractor or the owner).
• For insurance carried by our general contractors, evaluate the sufficiency/adequacy of the coverage and ensure it is in compliance with investor and lender requirements, and ensure we are listed as either an additional insured or certificate holder. For owner procured insurance, work with our broker to find cost effective coverage which is compliant with investor and lender requirements.
• Review insurance provisions in the general contractor contracts to ensure a) there are no gaps in coverage b) appropriate subrogation/risk transfer/indemnification language exists c) duplicate coverage does not exist, and d) required coverage is consistent with investor/lender requirements.
• Review loss history of the general contractor as a standard due diligence item before the general contractor contract is executed.
• Work with our brokers, to procure permanent insurance (property, casualty, flood, environmental, earthquake, and umbrella) annually for our portfolio that maximizes coverage, and minimizes risk, while keeping the cost affordable for our portfolio.
• Obtain loss runs from our broker on a quarterly basis and review for accuracy with particular emphasis on evaluating the reasonableness of reserves that our established by the carriers.
• Procure both development and permanent insurance for our green energy projects including our solar projects.
• Procure insurance annually for our wholly owned property management company, Enterprise Residential, including workers compensation, professional liability, and fidelity coverage.
• Establish best in class risk management policy, procedures and protocols for developers, owners, and operators of multifamily communities.
• Train staff on risk management policy, procedures and protocols.
• Perform routine site visits to ensure risk management policy, procedures and protocols are being followed during all phases of the real estate life cycle.
• Maintain our insurance databases including a) statement of values and b) database of our existing policies and key coverages.
• Stay abreast of the latest developments and trends in the insurance market. Understand new insurance products being offered in the marketplace that can minimize corporate or project specific risk.
• Based upon existing market conditions, evaluate the need for and effectiveness of existing and new insurance policies and programs to minimize corporate risk.
• Review insurance binders and policies for accuracy.
• Ensure project specific insurance coverages are compliant with lender and investor requirements. Coordinate insurance certificates for development closings and annual permanent insurance renewals with lenders and investors.
• Work with the Enterprise policy team to advocate for sensible insurance policies at the federal and state levels.
• Other duties as assigned.

Supervisory Responsibilities:

• Yes, will carry out supervisory responsibilities in accordance with Enterprise policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Experience, Education, Training and Qualifications

• Bachelor's degree in risk management and 5 years of progressive responsibility in the multifamily insurance industry; or, ten years of demonstrated progressive responsibility in the multifamily insurance industry.
• Must be subject matter expert in multifamily insurance and familiar with industry trends.
• Excellent verbal and written communication skills.
• Must be able to work independently but also in a team environment.
• The ability to treat colleagues with a service-first mindset and with professional courtesy is paramount.
• Must be self-motivated with excellent organizational and follow-up skills.
• Basic understanding and working knowledge of Microsoft Excel, Word and Outlook.

Total Rewards at Enterprise:

• You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
• The base salary for this role is $127,000 to $137,000/year depending on level of skills and experience.
• The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
• At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.

Work Location and Work Time

• The Manager will maintain her/his office at the organization's Baltimore or Bethesda office with a work-in-office / on-site/ work-remote schedule jointly formed by the Manager and the Senior Vice President. The Manager will make site visits (Richmond to Southern Pennsylvania) on a regular basis and needs access to reliable automobile transportation. Overtime hours may be necessary at key times during the year especially when renewing annual permanent insurance (current expiration is 8/1, but is subject to change).

Physical Demands and Work Environment

• The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of the job, the Manager will often be required to read, write, use hands to finger, handle, or feel objects or controls, reach with hands, and arms, talk, and hear. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The Manager must be able to work in a fast-paced environment with demonstrated ability to manage and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. The Manager is expected to adhere to all company policies, including code of conduct, conflict of interest and work to highest level of industry professional standards.

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