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Administrative Coordinator

Ball State University
dental insurance, life insurance, parental leave, sick time
United States, Indiana, Muncie
2000 West University Avenue (Show on map)
Aug 16, 2025

Position Title:

Administrative Coordinator

Compensation:

$15.00 - 16.26

Department:

Transfer Center

Start Date:

09/29/2025

About this opportunity:

The Transfer Center Administrative Coordinator plays a vital role in supporting our mission to serve transfer students and their families. This position manages the day-to-day operations of the Transfer Center, ensuring a welcoming and efficient environment for students, visitors, and staff. As the first point of contact, the Administrative Coordinator provides exceptional customer service, responds to inquiries, and coordinates office activities. They also provide direct administrative support to the Director, Senior Coordinator, and two Assistant Directors, assisting with scheduling, communications, and special projects. This is an excellent opportunity for someone who is organized, detail-oriented, and enjoys working in a fast-paced, student-focused environment.

Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Candidates for searches must have current authorization to be employed in the United States without employer sponsorship.

What you'll do and what you'll bring:

Position Function: Provide organizational, program, and administrative support related to activities and programs by the Transfer Center in identifying, recruiting, and enrolling transfer students; provide organizational and administrative support to the Director of the Transfer Center, Senior Transfer Coordinator and Transfer Recruiter and Advisors.

Duties and Responsibilities:

  • Provide organizational program and administrative support for all transfer admissions recruitment activities; maintain master travel calendar for the Director of the Transfer Center, the Senior Transfer Coordinator and the Transfer Recruiter and Advisors; process travel authorizations and forward to Transportation for fleet car usage for recruitment travel; process expense vouchers and other related forms for recruitment operations; maintain master files of all travel documentation including monitoring record retention procedures; monitor approval process of travel authorization and expense reports in the Chrome River Travel Module

  • Provide for customer satisfaction of prospective students, admitted students, family members, new students, and the university community; analyze and resolve various situations by taking action and referring to appropriate personnel.

  • Perform Data Entry in the Banner and Slate Systems; perform follow-up checks to student records and transcripts to make sure student's articulation agreement and scholarship information is updated and accurate; manage visit information in Slate; retrieve information for statistical reports for the office.

  • Prepare printed and digital materials; coordinate distribution of materials to institutions and Ball State faculty and administrators; supervise the registration of Transfer Visit Days, Transfer Appointments, and Transfer Virtual Appointments.

  • Manage and facilitate the communication with prospective transfer students through the Transfer Center email account; to include corresponding with individuals about admission related information, coordinate scheduling and communication of appointments, in-person or virtual, with Transfer Center staff; gather information needed from individuals to help prepare information for Transfer Center staff for recruiting and advising students.

  • Itemize budgets for program and expenditure reviews; monitor spending and coordinate appropriate forms.

  • Maintain cooperative procedures and referrals with other campus and external offices and organizations.

  • Perform other related duties as assigned.

  • Maintain regular and predictable attendance.

Minimum Qualifications:

  • Eighteen months of education or training beyond high school or equivalent in a business-related area.

  • Over one through three years of administrative experience, customer service, computer, oral, and written communications experience.

Preferred Qualifications:

  • Associate's degree

  • Experience in a college admissions office

How to apply:

Please follow upload instructions to attach all of the required support documents listed below:

NOTE: Do not use the Autofill feature for resume.

  • Cover Letter

  • Resume

For inquiries about this position, please contact:

Bryce Nowak, Search Committee Chair

bnowak@bsu.edu

What we offer:

At Ball State University, we understand the importance of balancing professional responsibilities with personal well-being. That's why we offer paid 10 to 24 vacation days, 12 sick days, and 10 holidays a year. Plus, our paid parental leave (6 weeks) is there for life's most significant moments. We offer affordable health and dental insurance, robust long-term disability and life insurance plans, as well a range of retirement benefits to provide financial security to you and your family. These benefits ensure that you can focus on your work and personal growth without worrying about the unexpected.

When you work for us, you are family. And to show our support of your family, we will cover 90 percent of your child's (or children's) undergraduate college tuition at Ball State. We do the same for you. In fact, we'll cover 100 percent of the tuition costs for you to earn your undergraduate degree and 80 percent of your graduate tuition. This offer is good from the very first day you start. It's just one way we do our part to uplift you.

Let's fly together toward a secure and prosperous tomorrow.

Curious about our excellent benefits package?

We have developed a calculator that show you the value of our core benefits. Select the Total Compensation Calculator - Staff (Exempt) and download our calculator spreadsheet.

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