Director of Insurance/Risk and Environmental Compliance

Starting Pay:

Director of Risk and Compliance

South San Francisco, CA

Salary/Exempt: $120,000.00

Description

The Director of Risk, Insurance & Environmental Compliance is a strategic leader responsible for enterprise-wide risk management and insurance programs, with a strong focus on regulatory environmental compliance across Goodwill of Central and Northern Arizona (GCNA), Goodwill San Francisco Bay (GSFB), and Goodwill Industries of Monocacy Valley (GIMV).

This role focuses on identifying and mitigating organizational risks, optimizing insurance coverage, overseeing claims management, and ensuring environmental regulatory compliance-particularly in California. The Director serves as a critical advisor to senior leadership on issues that impact organizational liability, business continuity, and environmental safety.

Essential Duties and Responsibilities

Enterprise Risk Management & Insurance

• Lead the development and execution of a comprehensive risk management strategy across all regions.
• Identify organizational exposures and develop risk mitigation plans aligned with business operations and strategic goals.
• Manage all organizational insurance programs, including general liability, property, auto, cyber, and workers' compensation.
• Lead broker and carrier negotiations, policy renewals, and ensure adequate, cost-effective coverage.
• Oversee claims administration, tracking and analyzing loss data to identify trends and drive down loss ratios.
• Use Risk Management Information Systems (RMIS) to maintain risk-related data, reporting, and compliance documentation.

Environmental Health & Regulatory Compliance

• Serve as the subject matter expert on environmental safety and compliance-particularly in California.
• Ensure compliance with applicable state and federal environmental laws and programs, including:
• Cal/OSHA regulations
• California Environmental Reporting System (CERS)
• Department of Toxic Substances Control (DTSC)
• Hazardous materials handling, storage, and disposal
• Oversee facility reporting, inspections, permits, and documentation to maintain full environmental compliance.
• Liaise with regulatory agencies during audits, inspections, and required submissions.

Emergency Preparedness & Business Continuity

• Lead the development and implementation of business continuity and emergency response plans.
• Oversee enterprise-wide preparedness for environmental incidents, hazardous materials events, and natural disasters.
• Conduct tabletop exercises and ensure leadership teams are trained on emergency protocols.

Training & Communication

• Provide training and guidance on environmental regulations, insurance risk, and loss prevention strategies.
• Support internal teams in understanding environmental responsibilities and risk mitigation processes.
• Regularly communicate program updates, risk trends, and compliance issues to executive leadership.

Strategic Leadership & Collaboration

• Partner with Legal, HR, Operations, and Facilities teams to align risk and compliance strategies with broader business objectives.
• Lead and develop a small cross-functional team supporting insurance, risk, and environmental compliance functions.
• Develop annual budgets and key performance metrics for risk and environmental areas.

Requirements

Education & Certifications

• Bachelor's degree in Risk Management, Environmental Health & Safety, Business, or a related field required; Master's preferred.
• Relevant certifications strongly preferred (e.g., ARM, CRM, CSP, or CHMM).

Experience

• 3-5 years of progressive leadership in risk management, insurance, and environmental compliance in the retail industry.
• Deep understanding of California-specific environmental regulations, including Cal/OSHA, DTSC, and CERS.
• Demonstrated experience managing insurance programs and negotiating with carriers and brokers.
• Experience interfacing with regulatory agencies and managing environmental audits and compliance reporting.

Skills & Competencies

• Strong analytical and strategic thinking abilities; able to translate risk insights into actionable strategy.
• Excellent verbal and written communication skills with experience reporting to executive leadership.
• Proficiency with RMIS tools, claims tracking systems, and regulatory databases (e.g., CERS).
• High attention to detail, integrity, and the ability to handle sensitive information discreetly.

Physical Requirements

• Must be able to frequently lift/carry/push/pull at minimum 20 lbs.
• Must be able to occasionally lift/carry/push/pull up to 50 lbs.
• Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend.

Reasonable Accommodation Statement

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.